Livre Performance Dashboards - W. Eckerson - Measuring, Monitoring, and Managing your Business

Performance Dashboards

Measuring, Monitoring, and Managing your Business

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Wayne W. Eckerson

Wiley

Prix public : 41,01 EUR

Expédié sous 4 jours

Indisponible à la librairie Paris 5e (accès)

Caractéristiques

Editeur(s) : Wiley
Auteur(s) : W. Eckerson
Collection :
Profil :
Niveau :

Parution : 30/11/2005
Edition : 1ère édition
Nb de pages : 320 pages
Format : 16 x 23,5
Couverture : Relié
Poids : 560 g
Intérieur : Noir et Blanc

Type produit : Ouvrage
Langue : Anglais
ISBN10 : 0-471-72417-3
ISBN13 : 978-0-471-72417-9
EAN13 : 9780471724179

Présentation par l'éditeur

Tips, techniques, and trends on how to use dashboard technology to optimize business performance

Business performance management is a hot new management discipline that delivers tremendous value when supported by information technology. Through case studies and industry research, this book shows how leading companies are using performance dashboards to execute strategy, optimize business processes, and improve performance.

Au sommaire

Part I: The Landscape for Performance Dashboards
- What Are Performance Dashboards?
- The Role of Business Performance Management
- The Role of Business Intelligence
- Assessing Your Organizational Readiness
- ssessing Your Technical Readiness
Part II: Performance Dashboards in Action
- Types of Performance Dashboards
- Operational Dashboards in Action: Quicken Loans, Inc
- Tactical Dashboards in Action: International Truck and Engine Corp
- Strategic Dashboards in Action: Hewlett Packard Co
Part III: Critical Success Factors: Tips from the Trenches
- How to Launch the Project
- How to Create Effective Metrics
- How to Design Effective Dashboard Screens
- How to Link and Integrate Performance Dashboards
- How to Align Business and IT
- How to Ensure Adoption and Manage Performance
- Appendix: Criteria for Evaluating Performance Dashboards