Managing Quality in Architecture

A Handbook for Creators of the Built Environment

Charles Nelson

320 pages, parution le 19/06/2006

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Résumé

This handbook addresses the question of how best to manage quality in architecture for the mutual benefit of design practices and their clients. Based on research from the last two decades, it explores the general principles, tools and techniques that can be adapted to the unique culture of any design practice.

The book addresses all aspects of quality in creating the built environment, with international contributions representing some of the best thinking that exists in design practice management. It is aimed at the entire design team - those who have a role in design inputs, design processes and design execution; including project managers, contractors, suppliers and clients. An accompanying website also provides commentary and updates on the text.

Topics are linked to relevant sections of the current quality standard, and the standard is interpreted as to its application to design practice. Practices interested in establishing an ISO 9001-compliant quality system will find all the tools they need.

The interpretation of quality is comprehensive. The focus is completely practical, rather than theoretical, affording readers a concise picture of how the issues of excellence and quality performance flow across every aspect of design practice. This focus provides the vital link that distinguishes truly successful practices from the rest, Here, simply, is the answer to the forces of commoditization that challenge all designers in today's competitive environment.

The text is augmented and supported by chapters from twenty-two authoritative contributors, a foreword authored by Eugene Hopkins, and illustrations by graphic artist Michael Lindell.

Sommaire

Basics: why quality?
Creating efficient, effective quality systems
Standards: harnessing the power of iso 9001
Vision, leadership, planning & brand
People;business, connectivty & marketing;project quality - techniques that deliver results;pushing the envelope - the future of practice
Lessons from the leaders - case studies in quality;problems: when your QM system hits the wall - what next?
Surviving & thriving in a swiftly evolving professional environment
Appendices

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Architectural Press
Auteur(s)	Charles Nelson
Parution	19/06/2006
Nb. de pages	320
Format	19 x 24,5
Couverture	Broché
Poids	910g
Intérieur	Noir et Blanc
EAN13	9780750668187
ISBN13	978-0-7506-6818-7