Architect of quality

The autobiography of Dr. Joseph M. Juran

Dr. Joseph M. Juran

394 pages, parution le 14/11/2003

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Résumé

Whatever advances American manufacturing has made in the last 30 to 40 years, we owe to Joe Juran.

Peter Drucker

No one in the last hundred years has had more influence on the worldwide practice of quality in business than Dr. Juran. The roots of Six Sigma, TQM, ISO 9000, and other major quality movements can all be found in his teachings and writings.

In Architect of Quality, the man who helped invent and champion quality management systems, quality circles, and teams long before they became standard practice tells the inspiring story of his life.

Juran relates a classic American tale of a Romanian immigrant who overcame dire poverty and a childhood in a tar paper shack to make a profound impact on business and society. He candidly describes his rapid success and dramatic failure in his early years at Western Electrics famed Hawthorne plant and relives his experiences working on the war effort in Washington, DC, in the 40s and then advising postwar Japan on how to rebuild itself.

Juran describes how he developed the core ideas behind the quality movement that started more than 60 years ago and now finds expression in the Six Sigma quality improvement movement.

An Immigrant's Story: 1904-1924
- Old World Roots: Romania, Judaism, and Poverty
- An Immigrants New World: Same Problems, Same Fears in Minnesota
- Early Years in Minneapolis
- Tragedy
- Life with Dad: Bootlegging, Bums, and the Red Light District
- The Icehouse, Snake Oil Sales, and Breaking a Strike
- How I Became the First Juran to Go to College
My Early Career in Quality
- Western Electric
- First Job in Quality
- Enter Statistics
- From Experienced Engineer to Completely Inexperienced Manager
- Winning at Capone's Roulette Wheel
- Layoffs, Law, and the Great Depression
- Reaching the Pinnacle ot Corporate Success
- Career Crisis, New York
- The Beginnings of My Writing Career
- World War II, Washington, D.C., and the Lend-Lease Office: Using Statistics to Wage War
Teaching Quality to America and the World
- After the War: Starting a New Career at Age 40
- Academia
- The Gillette Razor and Other Early Consulting Projects: 1945-1949
- Freelance: 1949-1959
- My First Visit to Japan: Teaching Quality to a Country in Ruins
- The Bible of Managing for Quality: Quality Control Handbook
- Consulting During My Mature Decades
- Japan, 1960s Through 1990s
- Internationalist, 1960s-1990s
- The Juran Institute
- The Juran Foundation
- Looking Back oil the Creation of the Quality Movement
- Immigrants and Opportunity

L'auteur - Dr. Joseph M. Juran

Dr. Joseph M. Juran helped to invent the modern discipline of quality. His books and videos on quality have been read and viewed by millions of people and have been translated into 17 languages. He is the editor of Jurans Quality Handbook, now in its fifth edition, the bible of the quality profession since 1951. He is the founder of the Juran Institute to create new tools and techniques for promulgating his ideas.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Dr. Joseph M. Juran
Parution	14/11/2003
Nb. de pages	394
Format	16 x 23,5
Couverture	Relié
Poids	755g
Intérieur	Noir et Blanc
EAN13	9780071426107