Oxford Handbook of Commercial Correspondence

Aasheim Ashley

304 pages, parution le 22/01/2004

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Résumé

Description

The essential reference guide to writing effective business correspondence - now revised and updated.

Overview

All the information and examples you need for writing business correspondence for study purposes or for work. A practical approach that's ideal for class, the office, or at home.

How can it be used?

Use it in class, at the office, or at home.
Always keep it with you as your essential reference guide.

Who is it for?

Anyone dealing with commercial correspondence from clerical to management level.
Students taking Business English examinations, such as the LCCI English for Commerce and English for Business, the Cambridge BEC and CEIBT, and Pitman's English for Business Communications.
Business studies teachers.

Key features

Shows you how to handle enquiries, banking, insurance, personnel, and social correspondence.
Improves your written style by explaining the language of business correspondence.
Saves you time - find what you need to know immediately.

L'auteur - Aasheim Ashley

Aasheim Ashley joined Pitman College in 1974 as an EFL and Business Studies teacher. Whilst teaching he published several novels and business studies books including Oxford Handbook of Commercial Correspondence, published by Oxford University Press.

He has worked at Kingsway Further Education College since 1995 teaching mainstream and ESOL students on BTEC, GNVQ Business Studies and IT courses.

Sommaire

Introduction
Letters, faxes, and emails Content and style Enquiries
Replies and quotations
Orders
Payment
Complaints and adjustments
Credit
Banking
Agents and agencies
Transportation and shipping
Insurance
Miscellaneous correspondence
Memos and reports
Personnel appointments
Answer key
Glossary
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Oxford University Press
Auteur(s)	Aasheim Ashley
Parution	22/01/2004
Nb. de pages	304
Format	21 x 27,5
Couverture	Broché
Poids	842g
Intérieur	2 couleurs
EAN13	9780194572132
ISBN13	978-0-19-457213-2