Six Sigma for Green Belts and Champions

FONDATIONS, DMAIC, TOOLS,CASES, AND CERTIFICATION

David M. Levine, Howard S. Gitlow

705 pages, parution le 16/09/2004

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Résumé

The first complete Six Sigma implementation guide for Green Belts and Champions!

Understand the rationale for Six Sigma
Implement a proven executive framework for a successful quality initiative
Use the DMAIC method for improvement from start to finish: Define, Measure, Analyse, Improve, and Control
Manage Six Sigma statistics-without becoming a statistician
Learn through complete detailed manufacturing and service case studies
Learn how to understand and manage Six Sigma statistics, through practical, Minitab-based application examples. Includes instructions for using Minitab software
Learn how to pass Six Sigma certification examinations with sample questions and answers

If you're "project managing" Six Sigma (potential Green Belt)-or promoting it at the executive level (potential Champion)-this is your book. It's the first Six Sigma book written specifically for Green Belts, Champions...and anyone who plans to become one. Two experts help you master the entire DMAIC model: Define, Measure, Analyse, Improve, and Control. You'll discover realistic solutions for Six Sigma's profound human and technical challenges. You can even prepare for one of the world's leading Six Sigma certification programs. Clear, detailed, and proven...this is the one indispensable book for anyone who must manage Six Sigma to success.

L'auteur - Howard S. Gitlow

Dr. Howard S. Gitlow is Executive Director of the University of Miami Institute for the Study of Quality in Manufacturing and Service and a Professor of Management Science, University of Miami, Coral Gables, Florida. He was a Visiting Professor at the Science University of Tokyo in 1990 where he studied Quality Management with Dr. Noriaki Kano. He received his Ph.D. in Statistics (1974), M.B.A. (1972), and B.S. in Statistics (1969) from New York University. His areas of specialization are Six Sigma Management, Dr. Deming's theory of management, Japanese Total Quality Control, and statistical quality control.

Dr. Gitlow is a Six Sigma Master Black Belt, a senior member of the American Society for Quality Control and a member of the American Statistical Association. He has consulted on quality, productivity, and related matters with many organizations, including several Fortune 500 companies.

Dr. Gitlow has co-authored several books. These include: Quality Management: Tools and Methods for Improvement, Richard D. Irwin Publishers (2005), third edition; Quality Management Systems, CRC Press (2000), Total Quality Management in Action, Prentice-Hall, (1994); The Deming Guide to Quality and Competitive Position, Prentice-Hall, (1987), fifteenth printing; Planning for Quality, Productivity, and Competitive Position, Dow Jones-Irwin Publishers (1990); and Stat City: Understanding Statistics Through Realistic Applications, Richard D. Irwin Publishers (1987), second edition. He has published over 45 academic articles in the areas of quality, statistics, management, and marketing.

While at the University of Miami, Dr. Gitlow has received awards for Outstanding Teaching, Outstanding Writing, and Outstanding Published Research Articles.

Sommaire

I. SIX SIGMA BASICS
- Overview of Six Sigma Management
- Six Sigma Roles, Responsibilities, and Terminology
II. SIX SIGMA MODEL
- Macro Model of Six Sigma Management (Dashboards)
- Define Phase of the DMAIC Model
- Measure Phase of the DMAIC Model
- Analyze Phase of the DMAIC Model
- Improve Phase of the DMAIC Model
- Control Phase of the DMAIC Model
III. SIX SIGMA TOOLS AND METHODS
- Basics of Statistical Studies
- Probability and Probability Distributions
- Sampling Distributions and Interval Estimation
- Hypothesis Testing
- Design of Experiments
- Control Charts for Six Sigma Management
- Additional Tools and Methods
IV. SIX SIGMA CASE STUDIES
- Paper Organizers International: A Fictitious Six Sigma Green Belt Case Study
- A Paper Helicopter Case Study
V. SIX SIGMA CERTIFICATION
- Six Sigma Champion Certification at the University of Miami.
- Six Sigma Green Belt Certification at the University of Miami
- Appendix A. Review of Arithmetic and Algebra
- Appendix B. Summation Notation
- Appendix C. Statistical Tables
- Appendix D. Documentation of Data Files

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Prentice Hall
Auteur(s)	David M. Levine, Howard S. Gitlow
Parution	16/09/2004
Nb. de pages	705
Format	18,5 x 24
Couverture	Relié
Poids	1253g
Intérieur	Noir et Blanc
EAN13	9780131172623
ISBN13	978-0-13-117262-3