Successful internal auditing to ISO 9000

This book brings together all the resources internal quality auditors need to audit and certify ISO 8000 compliance in nearly any manufacturing or service organization. Based on Tom Taormina's 30 years of quality auditing experience, it covers the entire audit process: organizing the audit loam, planning and scheduling audits, writing audit reports, and taking corrective action. You'll find all this, and more:

.Checklists, forms, and templates proven to streamline the auditing process.

. Instruclor's guide and hands-on exercises fop use in ISO auditing self-study courses.

. Techniques fop getting results without getting confrontational.

. Extensive practical tips and anecdotes from actual ISO 0000 audits.

. Better ways to help "auditees" prepare fop their audits
.

Whatever your role in ISO 0008 quality auditing, this book will make you more effective - and youp audits far more successful.

TOM TAORMINA is managing partner at productivity Resources,
LLC, in Virginia City, NV. He has
facilitated eight successful ISO
9000 implementations, and trained
hundreds of Process operators and
internal auditors. A Certified
Quality Manager and Senior
Member of the American Society
fop Quality, Taormina is author of
Virtual Leadership and the ISO
9000 Imperative
(Prentice Hall PTR).