A+ exam notes: DOS/Windows

Table of contents :

Introduction                                       ix
 Chapter 1  Function, Structure, Operation,       1 
 and File Management
 Identify the operating system's functions,     3 
 structure, and major system files
 Identify ways to navigate the operating        28
 system and how to get to needed technical
 information
 Identify basic concepts and procedures for     40
 creating, viewing, and managing files and
 directories, including procedures for
 changing file attributes and the
 ramifications of changes (for example,
 security issues).
 Identify the procedures for basic disk         52
 management
 Chapter 2  Memory Management                     65
 Differentiate between types of memory          67
 Identify typical memory conflict problems      81
 and how to optimize memory use
 Chapter 3  Installation, Configuration, and      95
 Upgrading
 Identify the procedures for installing DOS,    97
 Windows 3.x, and Windows 95, and for
 bringing the software to a basic
 operational level
 Identify steps to perform an operating         122
 system upgrade
 Identify the basic system boot sequences       128
 and alternative ways to boot the system
 software, including the steps to create an
 emergency boot disk with utilities installed
 Identify procedures for loading/adding         139
 device drivers and the necessary software
 for certain devices
 Identify the procedures for changing           152
 options, configuring, and using the Windows
 printing subsystem.
 Identify the procedures for installing and     159
 launching typical Windows and non-Windows
 applications.
 Chapter 4  Diagnosing and Troubleshooting        165
 Recognize and interpret the meaning of         169
 common error codes and start-up messages
 from the boot sequence, and identify steps
 to correct the problems
 Recognize Windows-specific printing            176
 problems, and identify the procedures for
 correcting them
 Recognize common problems and determine how    185
 to resolve them.
 Identify concepts relating to viruses and      207
 virus types--their danger, their symptoms,
 sources of viruses, how they infect, how to
 protect against them, and how to identify
 and remove them
 Chapter 5  Networks                              221
 Identify the networking capabilities of DOS    222
 and Windows, including procedures for
 connecting to the network
 Identify concepts and capabilities relating    233
 to the Internet and basic procedures for
 setting up a system for Internet access.
 Index                                              243