Résumé
- The only book to address the needs of today's IS professionals, who struggle with the dynamic nature of the industry and constant high-pressure of the job
- Written by one of the most trusted, well-known, and entertaining professionals in the Information Systems business
- With approximately 500,000 readers, Bob Lewis' IS Survival Guide is a favorite and trusted source among IS professionals. Oftentimes you'll find his columns posted on bulletin boards next to favorite Dilbert comics
TABLE OF CONTENTS
- INTRODUCTION
PART I - THE BUSINESS
- CHAPTER 1 - ALIGNING WITH COMPANY STRATEGY
- The Club
- Company Strategy
- A Word of Warning
- Strategy-Free Enterprises
- CHAPTER 2 - SUPPORTING COMPANY TACTICS
- The Bad News: It's a Tug of War, and You're the
Rope
- The Good News: It Isn't Complicated
- Business Technology Consulting
- Project Estimation
- Setting Priorities
- Staff Pre-Allocation
- A Final Thought: Leverage
- The Bad News: It's a Tug of War, and You're the
Rope
- CHAPTER 3 - SUPPORTING THE INFRASTRUCTURE
- Infrastructure--Our Definition
- It Ain't Strategic
- Work-Style
- Budgeting
- Developing an Infrastructure Plan
- Oh Yeah, One More Thing
- Infrastructure--Our Definition
- CHAPTER 4 - THE IS MISSION
- Why Is a Mission Statement Important?
- Promoting the Results
- Just One More Thing
- Loose Ends
- Why Is a Mission Statement Important?
- CHAPTER 5 - YOUR ROLE IN THE BUSINESS
- What's Wrong with Internal Customers
- Internal Customer=Bad, Value Chain=Good
- The Right Attitude
- Your Role
- What's Wrong with Internal Customers
PART II - MANAGING TECHNOLOGY
- CHAPTER 6 - PLATFORM LAYER--WHAT YOU HAVE
- Assessing the Platform Layer
- What's It Mean?
- Assessing the Platform Layer
- CHAPTER 7 - INFORMATION LAYER--WHAT YOU
KNOW
- Information--The Point of It All?
- Databases--The Point of It All?
- End of Ranting and Raving--On with the Show
- What's It Mean?
- Information--The Point of It All?
- CHAPTER 8 - APPLICATION LAYER--WHAT YOU DO
- Assessing the Application Layer
- What's It Mean?
- Assessing the Application Layer
- CHAPTER 9 - PLANNING ARCHITECTURAL CHANGE
- It's Time for a Metaphor
- Technical Architecture Management Process
- Technical Architecture Management
- It's Time for a Metaphor
PART III - PROCESSES
- CHAPTER 10 - MAKING DECISIONS
- Command Decisions
- Consultative Decisions
- Delegated Decisions
- Consensus Decisions
- Voting
- The Importance of a Good Decision Process
- Last Words about Decision Processes
- Command Decisions
- CHAPTER 11 - PROGRAMS, INITIATIVES, AND
PROJECTS
- The Biggest Secret to Successful Project
Management
- Doing Big Work Without Big Projects
- The Biggest Secret to Successful Project
Management
- CHAPTER 12 - BUSINESS APPLICATIONS
- The Impact of Business Change
- The Limitations of Analysis and Design
- Choices for Implementing Business Applications
- Making the Build/Buy Decision
- Methodologies
- System Development Methodologies
- The Impact of Business Change
- CHAPTER 13 - PROCESS MEASUREMENT
- Why Does IS Need to Be Good at Measurement?
- Example: Measuring the PC's Value
- Defining Process Measures
- Step 1: Establish Management Goals
- Step 2: Define Measures
- Step 3: Testing and Refining the Measures
- Data Collection, Reporting, and Use
- Implement a Process Improvement Program
- The Columbo Effect Again
- Why Does IS Need to Be Good at Measurement?
PART IV - THE HUMAN FACTOR
- CHAPTER 14 - STAFFING AND SKILLS
- Hiring the Right People
- What Happens Next?
- Last Thought
- Hiring the Right People
- CHAPTER 15 - COMPENSATION, REWARDS, AND
CAREERS
- The Employment Contract
- Compensation2
- Performance Appraisals
- To Summarize
- The Employment Contract
- CHAPTER 16 - ORGANIZATION AND POLITICS
- Are You Leading?
- The Four Relationship Directions
- Motivation
- Corporate Culture
- Your Career
- Are You Leading?
- CHAPTER 17 - LEADERSHIP
- Corporate Politics
- Corporate Politics
- MANAGEMENTSPEAK
- INDEX
Caractéristiques techniques
PAPIER | |
Éditeur(s) | Sams |
Auteur(s) | Bob Lewis |
Parution | 10/03/1999 |
Nb. de pages | 352 |
EAN13 | 9780672314377 |
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