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Business speak

Business speak

Using speech technology to streamline your business and revolutionize your products

Daniel Janal

304 pages, parution le 15/10/1999

Résumé

After decades of painstaking research, speech-recognition technology is finally hitting the marketplace. This new technology holds that the voice is the ultimate bridge between humans and computers, thereby eliminating endless inputting, and leading to an entirely new era in business. In Business Speak, technology expert Dan Janal explores this innovative technology and covers the immense impact it will have on every aspect of the business world, from operations to products to services. He will cover how this technology will help managers modernize the workplace and improve productivity, and discuss the emergence of a new market in high-tech products.

Table of contents

Your Company Can Benefit From Voice Recognition Solutions
Implementing Your Company's Speech Recognition Plan
Creating Products, Services and Applications with Voice Technology
Marketing Your Voice Technology Products
Using Voice Technology to Secure Your Business
Providing Superior Customer Service and Reducing Costs of Call Centers
Connecting Phone Customers Faster
Dictation and Data Entry Applications
Improving Your Personal Performance
Managing Your Mail and Messages
Voices Around the World: International Applications
Web Voices: Internet Applications
On the Road: Automotive Applications
Voices in the Home: Home Appliances and Embedded Systems
You Can Take It with You: Wearable Computers
Challenges for the Future
Glossary
Appendix

L'auteur - Daniel Janal

DANIEL S. JANAL is the founder and President of Janal Communications, an online marketing and PR agency. He has taught courses on Internet marketing at the University of California at Berkeley and Stanford University, and he is a frequent guest lecturer at industry conferences. His other books include Business Speak, Risky Business, and 10 1 Successful Businesses You Can Start on the Internet.

Caractéristiques techniques

  PAPIER
Éditeur(s) Wiley
Auteur(s) Daniel Janal
Parution 15/10/1999
Nb. de pages 304
Format 16 x 23,5
Poids 550g
EAN13 9780471328865

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