Balanced Scorecard Step-by-Step

Maximizing Performance and Maintaining Results

Paul R. Niven

318 pages, parution le 01/09/2006 (2^eme édition)

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Résumé

Organizations worldwide have employed the Balanced Scorecard and yielded swift benefits-including increased financial returns, greater employee alignment with overall goals, improved collaboration, and an unrelenting focus on strategy, to name just a few-from this revolutionary methodology. Balanced Scorecard Step-by-Step, Second Edition enables your organization to reap these rewards with a strategy-focused plan including steps on: determining your guiding rationale for using the scorecard; testing your mission; building a strategy map; developing measures and targets; placing the scorecard at the center of your management system; and sustaining your success.

Updated and enhanced with the latest Balanced Scorecard topics, this influential book empowers your organization to turn strategy into performance at every organizational level and translate your intangible resources, such as innovation, customer relationships, and intellectual capital, into real value. The Second Edition of Balanced Scorecard Step-by-Step includes updated case studies as well as new and expanded coverage on:

Strategy maps, the powerful communication tools that convey to the entire workforce (and beyond) what is most critical in executing the organization's strategy
The linkage between the Balanced Scorecard and corporate governance
The critical importance of "strategy-centered" management meetings
The emerging trend of the Office of Strategy Management
The latest trends in Balanced Scorecard implementation methodology
Post-implementation guidance

Sharing his extensive experience in developing Balanced Scorecards for Fortune 500, public sector, and not-for-profit organizations, Paul Niven takes you through the complete Balanced Scorecard journey-from creating powerful new performance measures that drive the execution of your strategy, to the tools necessary to make the Scorecard the cornerstone of your management processes. Whether you are a CEO, CFO, CIO, a vice president, a division or department manager, or a business consultant, Balanced Scorecard Step-by-Step, Second Edition allows you to efficiently execute your organization's strategy and successfully compete in today's business environment.

L'auteur - Paul R. Niven

Paul R. Niven is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses reach breakthrough results using the Balanced Scorecard. In addition to publishing articles on performance management in Journal of Cost Management and Journal of Strategic Performance Measurement, he is the author of the highly successful books, Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies, both published by Wiley. He may be reached through his Web site at senalosa.com.

Sommaire

Preface
Acknowledgments
Performance Measurement and the Need for a balanced Scorecard
Getting Started
Mission, Values, Vision, and Strategy
Strategy Maps
Creating Performance Measures
Setting Targets and Prioritizing Initiatives
Cascading the Balanced Scorecard to Build Organizational Alignment
Using the Balanced Scorecard to Strategically Allocate resources
Additional Balanced Scorecard linkages: Compensation and Corporate Governance
Reporting Balanced Scorecard Results
Maintaining the Balanced Scorecard
Concluding Thoughts on Balanced Scorecard Success
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Wiley
Auteur(s)	Paul R. Niven
Parution	01/09/2006
Édition	2^eme édition
Nb. de pages	318
Format	16 x 23,5
Couverture	Relié
Poids	621g
Intérieur	Noir et Blanc
EAN13	9780471780496
ISBN13	978-0-471-78049-6