International guide to management consultancy

The evolution, practice and structure of management consultancy worldwide

Barry Curnow, Jonathan Reuvid

534 pages, parution le 15/09/2003 (2^eme édition)

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Résumé

Now in its second edition, this unique and authoritative guide provides a description of the management consultancy profession worldwide, together with advice on how to choose and use its services effectively. With contributions from leading practitioners, it will be essential reading for all purchasers of management consultancy services.

Part One identifies the parameters and definitions of management consultancy. It presents overviews of the industry's origins and evolution, the present status of the leading multinational management consultancies and some of the global forces shaping the development of management consultancy.
Part Two is devoted to ethics and best practice in management consultancy from a number of perspectives. Central to these discussions is the international development of the Certified Management Consultant (CMC) qualification.
Part Three scrutinises the life of the client-consultant relationship, focusing on what clients can do to make the consultant's role effective and their working relationship productive.
Part Four comprises snapshots by leading practitioners of thirteen key consultancy fields, ranging from strategy and marketing through change management and process re-engineering to the newer disciplines of information and knowledge management, m-commerce, ERP and e-business.
Part Five consists of a general account of consulting in developing countries, followed by profiles of 26 country-by-country management consultancy markets.

Primarily addressing users and potential clients and endorsed by ICMCI, FEACO and Zen Noh Ren, the Guide will also be of interest to professional consultants themselves, to students of consultancy in the burgeoning postgraduate programmes around the world and to all practitioners of consulting skills and competencies.

L'auteur - Jonathan Reuvid

Jonathan Reuvid graduated in PPE from Oxford University and is an experienced international business development manager, having worked in many of the EU member countries in senior line and staff management positons. Alongside management consultancy he has pursued a parallel career in publishing as a writer and editor of international business books. He is Managing Director of the Management Consultancy Business School which, in collaboration with the University of Surrey, offers the first European Master of Science degree in Management Consultancy.

Sommaire

Contents
Dedication 1
Dedication 2
About the Editors
Contributors' Notes
Forewords
Introduction
Part One The Evolution and Practice of Management Consultancy Globally
- The scope of management consultancy in its international practice: parameters and definitions Barry Curnow and Jonathan Reuvid
- The evolution of management consultancy: its origins and global development Matthias Kipping
- Multinational management consultancies; world market leaders Mark Klein, Deloitte Consulting
- The impact of the IT revolution and e-commerce on management consultancy Dr Fiona Czerniawska, MCA
- Sustainability and management consultancy Adrian Henriques
- Delphi Study and beyond: scenarios for the consulting market in 2010 Mike Jeans
Part Two Ethics and Best Practice
- Competition and objectivity: management consultancy, auditing and outsourcing Bruce Petter, MCA +Professionalism through best practice; universal and local standards Barry Curnow
- Ethical norms and guidelines Paul Lynch
- Higher Education opportunities in management consultancy Sally Woodward and Allan Williams
- Is there a case for regulating management consultants ? Ian Barratt
- The role of a national institute in the development of the profession of management consultancy Hans de Sonnaville
- Corporate governance - structure, processes and functions Dr Daniel Summerfield, IoD
- Pricing for profit Colin Coulson-Thomas
Part Three A Client's Guide to Management Consultancy
- The client-consultant relationship; setting the guidelines Barry Curnow
- Selecting and appointing a management consultancy Barry Curnow
- How to get value from a management consultant Michael Shays
- Managing consultancy projects in progress Barry Curnow
- Phases of the client-consultant relationship Barry Curnow
- Evaluating advice and recommendations Jonathan Reuvid and John Mills
- Appreciative inquiry: accelerating positive change Anne Radford and Liz Mewlish
- The consultant's role in managing change Michael Shays
- Handing over and moving on Barry Curnow
Part Four Key Consultancy Activities
- Strategic consultancy and business development Martin Whitehill
- Marketing David Hussey
- Organisational change: the challenges and the opportunities Colin Coulson-Thomas
- Organisation/culture change in post-merger integration Geoffrey Kitt
- Leadership in process-re-engineering Philip Channer and Jonathan Reuvid
- Coaching in management development Myles Downey
- Supporting employees across the world Michael Reddy
- Communications Colette Dorward
- Customer relations Clive Bonny
- Information and knowledge management Colin Coulson-Thomas
- Systems Integration Trevor Elliott and Dave Herbert
- m-commerce: the next wave of management consulting Thomas Korseman & Daniel Shepherd
- ERP to e-business - the opportunities Sarah Taylor and Barry Curnow
Part Five Consulting Internationally
- Consulting in developing economies and third world countries Colin Adams
- Management Consultancy in the Oil and Gas Industry John Emberton (?)
- Strategic Collaboration Stephen Cardell
- Selected international management consultancy market profiles
The EU
Scandinavia Flammming Poulfelt
Other Western Europe
Central and Eastern Europe Jozsef Poor
The Middle East
Africa
The Americas
Asia and Australasia
Appendices
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Kogan Page
Auteur(s)	Barry Curnow, Jonathan Reuvid
Parution	15/09/2003
Édition	2^eme édition
Nb. de pages	534
Format	16,8 x 24
Couverture	Relié
Poids	1065g
Intérieur	Noir et Blanc
EAN13	9780749440794
ISBN13	978-0-7494-4079-4