What is Lean Six Sigma?

Michael L. George, David T. Rowlands, Bill Kastle

92 pages, parution le 17/11/2003

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Résumé

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.

Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you'll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.

Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the “four keys” of Lean Six Sigma and how they apply to your own job:

Delight your customers with speed and quality
Improve your processes
Work together for maximum gain
Base decisions on data and facts

You'll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.

L'auteur - Michael L. George

Michael L. George (Dallas, TX) is the author of Lean Six Sigma and Lean Six Sigma for Services. He is founder and CEO of George Group, a consulting company that delivers rapid and sustained improvements in shareholder value through unique methodologies. George Group is the global leader in Lean Six Sigma.

Sommaire

Introduction: What's in this for you
Foundations of Lean Six Sigma
Implementing Lean Six Sigma

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Michael L. George, David T. Rowlands, Bill Kastle
Parution	17/11/2003
Nb. de pages	92
Format	15 x 23
Couverture	Broché
Poids	135g
Intérieur	Noir et Blanc
EAN13	9780071426688
ISBN13	978-0-07-142668-8