Outlook 2002 fast & easy

Relax. Learning how to use Microsoft Outlook 2002 software is now a breeze. With this book's step-by-step instructions, you'll master the many features of Outlook in no time. Learn how to use Outlook for more than just e-mail. From setting appointments with the calendar to tracking your time with journal entries, this book covers everthing you need to get up and running quickly.

"Fast & Easy means just that. No theory; all hands-on. These books carry you through their topics at a rapid pace with an avalanche of screens to make learning easy."
—Joseph T. Sinclair, Author

"One of the most helpful and jargon-free books around."
—The Toronto Globe and Mail

"Beginners will love the tone and format...the author's expertise is evident throughout the book."
—Publishers Weekly

"Prima Publishing's fast & easy® series is just what consumer need!"
—CyberBold, Inc.

Want to know what your options are for sending and tracking messages? Find out in Chapter 7

Need to find a way to organize your messages? Get help in Chapter 9

Want to know how you can use Outlook to schedule appointments? Turn to Chaper 12

Ready to create contacts? See Chaper 16

Interested in using Outlook to stay on top of your tasks? Go to Chaper 21

Wonder how you can customize your messages? Find out in Chapter 27

Table of Contents

Introduction

Part I: Getting Started with Outlook 2002

Chapter 1: Welcome to Outlook 2002
Installing the Software

Chapter2: Finding Your Way in Outlook
Understanding the Outlook Environment
Using the Outlook Toolbars
Moving with Scroll Bars
Using Menus
Exploring Dialog Boxes
Using the Outlook Bar
Displaying the Folder List
Using the Preview Pane
Using Outlook Today
Customizing Outlook Today
Understanding Outlook Symbols

Chapter 3: Getting the Help You Need
Introducing Ask a Question
Introducing the Office Assistant

Chapter 4: Setting Up Accounts
Creating a New E-mail Account

Chapter 5: Working with Address Books
Creating a Personal Address Book
Adding New Addresses to Your Personal Address Book
Using the Contacts Folder as Your Address Book
Using Distribution Groups
Editing Distribution Groups
Deleting Address Book Entries

Part II: Communicating via E-Mail and Faxes

Chapter 6: Creating New Messages
Addressing an E-mail Message
Formatting a Message

Chapter 7: Sending and Tracking Messages
Sending a Mail Message
Viewing and Sorting Sent Messages
Recalling a Message
Resending a Message
Receiving notification when a message is read
Sending Replies to Another Individual
Delivering a Message at a Specific Time
Expiring a Message

Chaptsr 8: Reading and Responding to Messages
Changing How You View Your E-mail Messages

Chapter 9: Managing Your Mail
Organizing Messages in Folders
Organizing with Drag and Drop
Dragging Objects Within Folders
Organizing Messages with Color
Controlling Junk and Adult-Content Mail
Adding Names to the Junk E-mail List
Using the Rules Wizard
Finding Messages
Sorting Messages
Archiving Messages Automatically
Importing and Exporting Items from Archives and Other Programs

Chapter 10: Working with Newsgroups
Welcome to Newsgroups

Part III: Scheduling with the Calendar

Chapter 11: Viewing Your Calendar
Showing Different Calendar Views
Using Organize to Change Views
Adding Categories
Changing Your Calendar View
Creating Your Own Views
Using the Date Navigator

Chapter 12: Scheduling Appointments
Creating an Appointment
Setting a Reminder
Optimizing Your Calendar Options
Moving the Appointment to a Different Date
Changing Appointment Times
Scheduling a Recurring Appointment
Deleting an Appointment

Chapter 13: Planning an Event
Creating an Event
Viewing and Modifying Events
Scheduling a Recurring Event
Editing a Recurring Event
Deleting Recurring Events

Chapter 14: Requesting a Meeting
Planning a Meeting
Creating a Meeting Request
Publishing Your Free/Busy Information
Scheduling a Recurring Meeting
Responding to a Meeting Request
Rescheduling a Meeting
Canceling a Meeting
Turning an Appointment into a Meeting

Chapter 15: Requesting an Online Meeting
Requesting an Online Meeting
Attending an Online Meeting
Making Any Meeting an Online Meeting

Part IV: Keeping in touch with contacts

Chapter 16: Creating New Contacts
Creating a New Contact
Viewing the Address Map
Creating a New Contact from the Same Company
Adding a New Contact from an E-mail Message

Chapter 17: Working with Contacts
Editing a Contact
Printing a Contact
Sending an E-mail to a Contact
Writing a Letter to a Contact
Creating a Mail Merge with Contacts
Exploring a Contact's Web Page
Tracking Contact Activities
Calling a Contact

Chapter 18: Organizing Contacts
Finding a Contact
Using Folders to Organize Contacts
Using Categories to Organize Contacts
Using Views to Organize Contacts

Part V: Staying on top of things with tasks

Chapter 19: Creating Tasks
Adding a New Task
Setting a Reminder
Updating Tasks with Status information
Sending Status Reports
Marking a Task as Complete
Deleting a Task

Chapter 20: Assigning Tasks
Creating a Task Request
Responding to a Task
Delegating Tasks
Declining a Task after You Have Accepted It

Chapter 21: Organizing Tasks
Using Folders to Organize Tasks
Using Categories to Organize Tasks
Using Views to Organize Tasks
Sorting the Task List
Printing the Task List

Part VI: Tracking your time with the Journal

Chapter 22: Working with Journal Entries
Tracking Journal Activities Automatically
Creating a New Journal Entry
Modifying a Journal Entry
Deleting a Journal Entry

Chapter 23: Changing the Journal View
Viewing the Journal
Using Categories to Organize the Journal
Displaying Journal Entries by Category
Customizing Views

Part VII: Capturing your thoughts with notes

Chapter 24: Working with Notes
Creating a Note
Editing a Note
Categorizing a Note
Turning a Note into Another Outlook Item
Deleting a Note

Chapter 25: Changing the Look of Notes
Changing Note Colors
Changing Note Defaults
Changing the Notes Display
Changing the Notes View
Sorting and Filtering Notes

Part VIII: Customizing Outlook

Chapter 26: Accessing Frequently Used Commands
Adding Commands to Toolbars
Deleting Toolbar Buttons
Resetting Toolbars
Adding Groups to the Outlook Bar
Adding Shortcuts to the Outlook Bar

Chapter 27: Customizing Your Messages
Sending Mail Messages Using Stationery
Using Other Stationery Patterns
Using Microsoft Word as Your E-mail Editor
Sending Messages Directly from Word
Adding Signatures to Messages

Chapter 28: Changing Preferences and Options
Customizing E-mail Options
Customizing Preferences
Additional Preferences

Part IX: Appendix