Anders Gustafsson
Biographie de Anders Gustafsson
Anders Gustafsson teaches service quality management at Karlstad University, Sweden. He is a research leader at the Service Research Center, working on topics such as technology readiness, user-driven service development, and customer orientation.
Livres de Anders Gustafsson
Auteurs : Anders Gustafsson, Michael D. Johnson
Éditeur : Wiley
Date de parution : 23/06/2003
Indisponible
