Michael D. Johnson
Biographie de Michael D. Johnson
Michael D. Johnson is the D. Maynard Phelps Professor of
Business Administration and professor of marketing at the
University of Michigan Business School. He has been
instrumental in the development of national satisfaction
indices around the world. He teaches services marketing
management in the Michigan MBA program.
Livres de Michael D. Johnson
Auteurs : Anders Gustafsson, Michael D. Johnson
Éditeur : Wiley
Date de parution : 23/06/2003
Indisponible
