Facility Design and Management Handbook

This unique, just-in-time resource from profession leader Eric Teicholz empowers you to make your facility state of the art. Facility Design and Management Handbook features the productivity tools, technologies, and stratagems that have revolutionized the field in the last five years.

• Bring your business up to speed with new tools that mesh design, needs, and budgets
• Plan, design, and manage cutting-edge facilities for all types of businesses with greater efficiency and effectiveness
• Find the best, most cost-effective solutions for issues from "greenness" and sustainability to disaster recovery and technology integration
• Use new tools for space and asset allocation, project management, process coordination, and systems integration
• Improve accuracy in financial forecasting, budgeting, architectural and interior design planning, and market research
• Create cost-effective "smart" buildings with state-of-the art security, energy management, lighting strategies, and maintenance efficiency
• Discover innovative solutions for human resources needs such as telecommuting
• Integrate the Internet into your management program
• Automate nearly all your tasks for major productivity
• Get tips from U.S. and international case studies from government, health care, retail, finance, manufacturing, and academia
• Apply benchmarking standards and other measurements that demonstrate and assure facility management productivity

Complete with a time-saving CD-ROM loaded with forms, sample documents, and more, Facility Design and Management Handbook is an essential for facility, building, and real estate managers. You'll be amazed that you ever managed without it.

Contents

Part 1: Introduction.
Chapter 1: Facility Management - An Introduction.

Part 2: Planning.
Chapter 2: Benchmarking.
Chapter 3: Strategic Planning.
Chapter 4: Business Transformation and Facility Management.
Chapter 5: Financial Management for Facility Managers.
Chapter 6: Ultimate Customer Service.
Chapter 7: Disaster Recovery Planning.

Part 3: Analysis and Design.
Chapter 8: Alternative Workplaces.
Chapter 9: Facilities Condition Assessment.
Chapter 10: Thinking Globally.
Chapter 11: Sustainable Design.
Chapter 12: Smart Buildings, Intelligent Buildings.
Chapter 13: Lighting.
Chapter 14: Ergonomics and Workspaces.
Chapter 15: Managing the New Healthcare Real Estate Portfolio: A Case Study.
Chapter 16: Organization Readiness Case Study: Implementing Technology at Rocketdyne, a Boeing Company.

Part 4: Implementation and Management.
Chapter 17: Project Management and Integration.
Chapter 18: Real Estate Portfolio Management.
Chapter 19. Supporting the Mission of the Organization.
Chapter 20. The Design and Construction Process.
Chapter 21. Space and Asset Management.
Chapter 22. Operations and Maintenance.
Chapter 23. Energy Management.
Chapter 24. Security Roy Spillenkothen.
Chapter 25. Overview and Current State of FM Technology.
Chapter 26. Integrating the Internet into FM.
Chapter 27. A/E/C Industry Case Study: The Birth and Development of a Collaborative Extranet.
Chapter 28. Technology at the Architect of the Capitol: A Case Study.
Chapter 29. Michigan State University Facility Management Master's Levi Certificate Program: A Case Study.
Chapter 30. GIS Case Study: Space Management at the University of Minnesota.
Chapter 31. Teaching Technology at the University of New South Wales: A Case Study.
Index