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Fun and Gains
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Librairie Eyrolles - Paris 5e
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Fun and Gains

Fun and Gains

Motivate and Energize Staff with WorkPlace Games, Contests and Activities

Carolyn Greenwich

212 pages, parution le 01/06/2001

Résumé

IN A FAST-PACED, competitive business environment, it is increasingly important to maximize the potential and performance of your staff with new and dynamic approaches. Fun and Gains does just that. It is filled with resultsbased activities, games and sales contests to motivate and energize your staff.

Following on from the authors successful book The Fun Factor, Carolyn Greenwich draws on over 30 years of sales and customer service experience to present a collection of energetic and stimulating ways of getting the best out of your employees and allowing everyone to have fun in the process.

Through a host of lively activities, Fun and Gains will help you:

  • Revitalize staff performance
  • Stimulate new ideas
  • Create winning attitudes
  • Inspire new goals
  • Increase sales and productivity
  • Promote an exciting, motivated work environment
Managers, team leaders, call center supervisors, trainers and human resource executives alike will find this book an invaluable tool to improving results, based on tried and tested methods by Carolyn and a number of experienced, successful managers acknowledged for their contribution.

The book includes a CD-ROM of forty-six useful tools and certificates that can be printed out to use in the activities or present to winners.

Contents

  • How to Use This Book
  • 1 Winning Attitudes
  • 2 Reinforcing Professionalism
  • 3 Achieving Greater Sales
  • 4 Effective Communication
  • List of Contributors

Caractéristiques techniques

  PAPIER
Éditeur(s) Mc Graw Hill
Auteur(s) Carolyn Greenwich
Parution 01/06/2001
Nb. de pages 212
Format 17,6 x 24,2
Couverture Broché
Poids 431g
Intérieur Noir et Blanc
EAN13 9780074707708

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