Instant Messaging Rules

A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication

Nancy Flynn

212 pages, parution le 06/08/2004

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Résumé

Instant Messaging is a powerful business communications tool, but it can get companies into a big mess-quickly.

As instant messaging (IM) quickly gains popularity, organizations need to address the potentially costly challenges it brings to the workplace. Instant Messaging Rules helps you maximize the business potential of IM technology, while establishing and enforcing essential rules and policies to protect your company.

Because IM creates a written, legal record of what goes on in your organization-and its personal use can run the risk of negatively impacting office productivity- Instant Messaging Rules gives you sample policies and best practices for IM usage, covering essential areas like security, training, management, and legal issues. It is an essential, timely guide that will help you take control of this important, cutting-edge tool.

L'auteur - Nancy Flynn

Nancy Flynn (Columbus, OH) is the author of The ePolicy Handbook (0-8144-7091-2) and Writing Effective E-Mail.

Sommaire

What Every Employer Needs to Know About Workplace Instant Messaging
Instant Messaging and the Law: Why Every Employer Must Establish Rules and Policies
Establishing an Instant Messaging Policy Use Written Rules and Policies to Enforce Your Strategic Instant Messaging Management Plan
Content Guidelines for Clean and Compliant Instant Messaging
What Constitutes Appropriate (and Inappropriate) Instant Messaging Content?
Establishing an Instant Messaging Retention and Deletion Strategy
Employee Education
Regulatory Realities

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Amacom
Auteur(s)	Nancy Flynn
Parution	06/08/2004
Nb. de pages	212
Format	15 x 23
Couverture	Broché
Poids	340g
Intérieur	Noir et Blanc
EAN13	9780814472538