Making The E-Business Transformation

Contents

Introduction.- E-Business and Knowledge Management.- Acknowledgements.- Defining the E-Business Economy: E-Commerce widens the income gap between the developed and the developing world' E-Business squares the bell curve? E-Business kills emotional intelligence? E-Business is the death of society? Critical Conceptual Success Factors for E-Business Transformation.- Key E-Business Technologies: E-Business Technology Overview. Introduction to XML. Security and Digital Money. Virtual Collaboration. Workflow Management. Business Process Integration. Critical Technology Success Factors for E-Business Transformation.- Tools for Managing Knowledge: The MIT Process Handbook. Knowledge Navigation. Critical Knowledge Management Success Factors for E-Business Transformation.- Turning Business into E-Business: E-Business Transformation: Evolution or Revolution. Business Process Outsourcing over the Web. Case Study: Pharmaceutical Industry. Case Study: Dating over the Web. Critical Success Factors for E-Business Transformation.- Blueprint for E-Business Implementation: The InformationProcessIntegration Blueprint. E-Business Deployment Roadmap. Knowledge Management Deployment. E-Business Project Management: New Concepts, Old Obstacles! Critical Success Factors for E-Business Project Management.