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The Business Analysis Handbook: Techniques and Questions to Deliver Better Business Outcomes
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The Business Analysis Handbook: Techniques and Questions to Deliver Better Business Outcomes

The Business Analysis Handbook: Techniques and Questions to Deliver Better Business Outcomes

Helen Winter

280 pages, parution le 02/09/2019

Résumé

Discover the skills required for effective business analysis with this practical guide including industry standard tools and templates of key documents.The business analyst role can cover a wide range of responsibilities, including the elicitation and documenting of business requirements, upfront strategic work, design and implementation phases. Typical difficulties faced by analysts include stakeholders who disagree or don't know their requirements, handling estimates and project deadlines that conflict, and what to do if all the requirements are top priority. The Business Analysis Handbook offers practical solutions to these and other common problems which arise when uncovering requirements or conducting business analysis. Getting requirements right is difficult; this book offers guidance on delivering the right project results, avoiding extra cost and work, and increasing the benefits to the organization. The Business Analysis Handbook provides an understanding of the analyst role and the soft skills required, and outlines industry standard tools and techniques with guidelines on their use to suit the most appropriate situations. Covering numerous techniques such as Business Process Model and Notation (BPMN), use cases and user stories, this essential guide also includes standard templates to save time and ensure nothing important is missed.
    • Chapter - 01: Preparation for business analysis;
    • Chapter - 02: Effective working relationships;
    • Chapter - 03: Business context and vision;
    • Chapter - 04: Business context and business processes;
    • Chapter - 05: Business context/understanding requirements;
    • Chapter - 06: System context/understanding requirements;
    • Chapter - 07: Managing requirements;
    • Chapter - 08: Enterprise business analysis;
    • Chapter - 09: Templates;
Helen Winter has over 20 years' Business Analysis experience, having worked as a consultant on large-scale transformation programmes within the financial services, regulation, insurance and utilities sectors. She has the BCS International Diploma in Business Analysis and is a BCS certified Chartered IT Professional. She is an active volunteer for IIBA (International Institute of Business Analysis) and the founder of Business Bullet, an online magazine promoting business analysis and providing guidance for professionals.

Caractéristiques techniques

  PAPIER
Éditeur(s) Kogan Page
Auteur(s) Helen Winter
Parution 02/09/2019
Nb. de pages 280
EAN13 9780749497064

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