Your Instant Advisor
The A-Z Guide to Getting Ahead in the Workplace
Résumé
This essential quick reference guide is filled with advice on how to handle almost every situation that might arise at work. Cy Charney provides guidance on all the problems that you are likely to encounter, from selling yourself at a job interview to leaving a company on good terms with a graceful exit interview. Every conceivable topic is covered, including:
- communication
- customer service
- networking
- problem-solving
- assertiveness
- managing
- anger and stress
- difficult people
- meetings presentations
L'auteur - Cy Charney
Cy Charney is president of Charney and Associates, Inc., a consulting firm specializing in the human dimension of organizational and individual performance improvement. He works internationally with Fortune 500 companies and teaches in the executive programs of five major universities. He is the author of The Instant Manager, The Trainer's Tool Kit, and The Portable Mentor. He lives in Thornhill, near Toronto, Canada.
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Kogan Page |
| Auteur(s) | Cy Charney |
| Parution | 14/11/2001 |
| Nb. de pages | 322 |
| Format | 13,5 x 21,6 |
| Couverture | Broché |
| Poids | 417g |
| Intérieur | Noir et Blanc |
| EAN13 | 9780749436926 |
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