CMMI Assessments
Motivating Positive Change
Marilyn Bush, Donna Dunaway - Collection SEI
Résumé
Use Assessments to Drive Process Improvements in Software, Systems, Human Resources, and Beyond
Pioneered by the world's leading innovators in software engineering, assessments have evolved into a remarkably powerful tool for process improvement in areas ranging from systems to services, hardware to human resources.
Unlike audits, assessments are conducted from the inside. When handled correctly, assessments can help transform technical and managerial culture, dramatically improving both quality and profitability. In CMMI Assessments: Motivating Positive Change, two of the field's most respected leaders show exactly how to use them for maximum business advantage. Writing for executives, managers, technical professionals, and assessors themselves, Marilyn Bush and Donna Dunaway illuminate every phase of the assessment process-from planning through post-assessment follow-up.
The authors begin with an expert overview of what assessments entail, when they make sense, how to set achievable goals for them, and how to lead them to success. Next, they "drill down" into each stage of the process, presenting step-by-step instructions and defining the roles and responsibilities of every participant. Coverage includes creating and training assessment teams; identifying assessment products; consolidating interview data and other onsite activities; presenting results; and using those results productively.
Drawing on their unsurpassed experience leading assessments and mentoring assessors, they offer deep insights into the real-world challenges and obstacles you'll face-and proven solutions. They also present an extended case study showing how a real software development organization drove continuous improvement through four years of iterative assessments-moving from CMM Level 2 to elite Level 5 status, and driving dramatic business benefits along the way.
L'auteur - Marilyn Bush
Marilyn Bush is a leading figure in international software process improvement. After 20 years of experience as a project, systems, and software manager, she was enlisted by the SEI to provide practical and managerial perspective on the team that produced the CMM. In 1995, she became one of the co-authors of The Capability Maturity Model: Guidelines for Improving the Software Process. She is also an author of the SEI's Introductory Course on the CMM, and had a hand in developing the SEI CBA IPI Assessment Method and the SEI Lead Assessor Course. The head of her own consulting firm since 1992 (http://www.marilynbush.com), she is one of the world's most experienced CMM and CMMI Lead Assessors and has specialized in advising companies at the senior executive level.
L'auteur - Donna Dunaway
Donna K. Dunaway, Ph.D., is a pioneer in the computing industry, having taught herself to program an IBM 704 in the late '50s. After working in a number of software development organizations during her career, she joined the Process Group at the Software Engineering Institute at Carnegie Mellon University in 1992. She developed and managed the SEI Appraiser Program from its beginnings in 1994 until 2000. She served on the CMMI Product Development Team from 1998 to 2000. As head of her own consulting company, The Dunaway Group (http://www.dunawaygroup.com), Donna works with organizations in their process improvement initiatives to achieve greater benefits from use of the models and assessment methods.
Sommaire
- Foreword
- Preface
- Acknowledgments
- About the Authors
- Why Do Assessments?
- A Brief History of Process Improvement Methodologies and Assessment Methods
- Assessments: An Executive Overview
- Planning and Preparing for an Assessment, Part1: Senior Management Responsibilities
- Planning and Preparing for an Assessment, Part 2: Choosing a Time. Formulating an Assessment Plan. Appointing an Organization Site Coordinator and Organizing Logistics
- Planning and Preparing for an Assessment, Part 3: Creating an Assessment Team. Selecting Projects to Be Assessed. Selecting People to Be Interviewed. Defining the Final Assessment Products. Distributing Questionnaires
- Planning and Preparing for an Assessment, Part 4: Assessment Team Training and Post-Training Activities
- Onsite Activities, Part 1: The Kick-Off Meeting and Other Presentations. Collecting and Managing Documents Throughout the Assessment. Problems Associated
- Onsite Activities, Part 2: Interviewing
- Onsite Activities, Part 3: The Day-to-Day Consolidation of Data
- The Final Stages of an Onsite Assessment: Summing Up and Presenting Results
- How to Use the Results of an Assessment Productively
- References
- Index
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Addison Wesley |
| Auteur(s) | Marilyn Bush, Donna Dunaway |
| Collection | SEI |
| Parution | 17/03/2005 |
| Nb. de pages | 398 |
| Format | 16 x 24 |
| Couverture | Relié |
| Poids | 842g |
| Intérieur | Noir et Blanc |
| EAN13 | 9780321179357 |
| ISBN13 | 978-0-321-17935-7 |
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