Résumé
Improve Your Service Scalability and Reliability with SRE
"The techniques and principles of SRE are not only clearly defined here, but also the rationale behind them is explained in a way that will stick. This is not some dry definition, this is practical, usable understanding. . . . I can whole-heartedly recommend this book without any reservation. This is a very good book on an important topic that helps to move the game forward for our discipline!"
-- From the Foreword by David Farley, Founder and CEO of Continuous Delivery Ltd.
Pioneered by Google to create more scalable and reliable large-scale systems, Site Reliability Engineering (SRE) has become one of today's most valuable software innovation opportunities. Establishing SRE Foundations is a concise, practical guide that shows how to drive successful SRE adoption in your own organization. Dr. Vladyslav Ukis presents a step-by-step approach to establishing the right cultural, organizational, and technical process foundations, quickly achieving a "minimum viable SRE" and continually improving from there.
Dr. Ukis draws extensively on his own experiences leading an SRE transformation journey at a major healthcare company. Throughout, he answers specific questions that organizations ask about SRE, identifies pitfalls, and shows how to avoid or overcome them. Whatever your role in software development, engineering, or operations, this guide will help you apply SRE to improve what matters most: user and customer experience.
Understand how SRE works, its role in software operations, and the challenges of SRE transformation
Assess your organization's current operations and readiness for SRE transformation
Achieve organizational buy-in and initiate foundational activities, including SLO definitions, alerting, on-call rotations, incident response, and error budget-based decision-making
Align organizational structures to support a full SRE transformation
Measure the progress and success of your SRE initiative
Sustain and advance your SRE transformation beyond the foundationsPreface
Acknowledgments
About the Author
Part I: Foundations
Chapter 1: Introduction to SRE
Chapter 2: The Challenge
Chapter 3: SRE Basic Concepts
Chapter 4: Assessing the Status Quo
Part II: Running the Transformation
Chapter 5: Achieving Organizational Buy-In
Chapter 6: Laying Down the Foundations
Chapter 7: Reacting to Alerts on SLO Breaches
Chapter 8: Implementing Alert Dispatching
Chapter 9: Implementing Incident Response
Chapter 10: Setting Up Error Budget Policy
Chapter 11: Enabling Error Budget-Based Decision Making
Chapter 12: Implementing Organizational Structure
Part III: Measuring and Sustaining the Transformation
Chapter 13: Measuring SRE Transformation
Chapter 14: Sustaining the SRE Movement
Chapter 15: The Road Ahead
Appendix
IndexDr. Vladyslav Ukis has degrees in computer science from the University of Erlangen-Nuremberg, Germany, and from the University of Manchester, UK. He joined Siemens Healthineers after each graduation and has been working on software architecture, enterprise architecture, innovation management, private and public cloud computing, team management, engineering management, portfolio management, partner management, and digital transformation at large.
From 2018 to 2021 Vlad was software development lead, driving Continuous Delivery, SRE, and DevRel Transformation in the Siemens Healthineers teamplay digital health platform and applications. In this capacity he has helped a large, distributed and rapidly growing development organization adopt new ways of working, adapt the architecture, deployment, testing, and achieve culture changes required to reach Continuous Delivery. Moreover, he had been driving the operations transformation in the organization by implementing SRE at scale.
Since 2021, he has additionally been reliability lead for all Siemens Healthineers Digital Health products. In 2022 he assumed the head of R&D position for the Siemens Healthineers teamplay digital health platform.
