IBM's Insights from Integrating the PricewaterhouseCoopers Consulting Acquisition

Sara Moulton Reger

280 pages, parution le 26/04/2006

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Résumé

Nowadays, nearly every business leader recognizes the crucial importance of culture. But, in many organizations, attempts to handle culture issues remain "squishy," unfocused, and unlikely to bring any value or results. Now, IBM's leading experts reveal the way to make culture tangible to everyone involved-and how to effectively deal with a variety of culture challenges.

Can Two Rights Make a Wrong? leverages the lessons learned during IBM's $3.5 billion acquisition of PricewaterhouseCoopers Consulting: insight that IBM has crystallized into a powerful methodology for transforming business culture.

The authors introduce "Business Practices," an actionable surrogate for "culture" that business people can identify with, gauge, and act upon. Then, one step at a time, you'll learn how to apply IBM's practical culture transformation techniques in your unique environment. You'll discover common patterns that lead to culture clashes so you can resolve or, better yet, prevent them. You'll learn to clarify your expectations so people really "get" it-and do it. You'll gain the way to measure culture change progress in terms everyone can understand and buy into.

Whether you're involved with M&As, joint ventures, major transformation, internal restructuring, or any other initiative where culture is important, this book can help you take culture from a worrisome risk to a competitive advantage.

Sommaire

Section I: The Basics
- Chapter 1: Introduction-An Overview of Tangible Culture
- Chapter 2: We Can't Do This the Traditional Way-IBM's Acquisition of PricewaterhouseCoopers Consulting
- Chapter 3: Traditional Approaches to Culture Transformation-How Others Have Dealt with the Challenge
- Chapter 4: How to Get to the Right Place the Right Way-Outcome Narratives
- Chapter 5: The Good Thing That Can Cause Big Trouble-Right vs. Right
- Chapter 6: The Unseen Hand That Propels Organizational Action-Business Practices
- Chapter 7: Putting It All Together-The Business Practices Alignment Method
Section II: The Application
- Chapter 8: Mergers and Acquisitions- Managing the Common Sources of Culture Clash
- Chapter 9: Alliances-Finding Ways to Leverage Your Collective Capabilities
- Chapter 10: Major Restructuring-Gaining Sustained Value from Your Reorganization
- Chapter 11: Major Transformation-Addressing Your Plan's Hidden Barrier
- Chapter 12: Key Decisions and Everyday Business-Extending Tangible CultureInto the Operational Parts of Your Business
Section III: The Projects
- Chapter 13: The Co-operators-Using Business Practices to Clarify Expectations
- Chapter 14: Sales Pipeline-Using Right vs. Right to Differentiate Issues

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Pearson, IBM Press
Auteur(s)	Sara Moulton Reger
Parution	26/04/2006
Nb. de pages	280
Format	15,5 x 23,5
Couverture	Relié
Poids	505g
Intérieur	Noir et Blanc
EAN13	9780131732940
ISBN13	978-0-13-173294-0