Scaling for E-Business

• Characterize e-commerce workloads more accurately
  
• Analyze the performance of authentication and payment services
  
• Analyze the performance impact of e-commerce technologies
  
• Model contention for software servers, and ensure scalability
  
• Model and plan for communications infrastructure
  
• Forecast and cope with peak demand

Table of contents

Foreword

Preface

I Modeling for E-Business

1 Models for E-Business

2 Customer Behavior Models

3 The Anatomy of E-Business Functions

II Evaluating E-Business Infrastructure and Services

4 Infrastructure for Electronic Business

5 A Quantitative Analysis of Authentication Services

6 A Quantitative Analysis of Payment Services

III Capacity Planning for E-Business

7 A Capacity Planning Methodology for E-Business

8 Performance Modeling Concepts

9 Solving Performance Models of E-Business Sites

10 Modeling Contention for Software Servers

11 Characterizing E-Business Workloads

12 Preparing E-Business for Waves of Demand

IV Models of Specific E-Business Segments

13 Business-to-Consumer Case Studies

14 Business-to-Business Case Studies

V Summary, Challenges and Perspectives

15 Wrapping Up

Glossary of Terms

Subject Index