Taking charge of your VoIP Project
Strategies and solutions for sucessful VoIP Deployment
Jeffrey T. Hicks, John Q. Walker
Résumé
Strategies and solutions for successful VoIP deployments
Justify your network investment
- The step-by-step approach to VoIP deployment and management enables you to plan early and properly for successful VoIP integration with your existing systems, networks, and applications.
- The detailed introduction offers a common grounding for members of both the telephony and data networking communities.
- IT managers and project leaders are armed with details on building a business case for VoIP, including details of return-on-investment (ROI) analysis and justification.
- A VoIP deployment is presented as a major IT project, enabling you to understand the steps involved and the required resources.
- The comprehensive look at quality of service and tuning describes when and where to use them in a VoIP deployment. These are often the most complex topics in VoIP; you'll get smart recommendations on which techniques to use in various circumstances.
- You learn how to plan for VoIP security, including prevention, detection, and reaction.
Voice over IP (VoIP) is the telephone system of the future. Problem is, VoIP is not yet widely deployed, so there are few skilled practitioners today. As you make your move to VoIP, how will you know how to make VoIP work and keep it working well? What changes will you need to make without disrupting your business? How can you show your return on this investment? Many books contain technical details about VoIP, but few explain in plain language how to make it run successfully in an enterprise. Taking Charge of Your VoIP Project provides the detailed plans you need to be successful in your organization's deployment of VoIP. Through their years of work in the field, authors John Q. Walker and Jeffrey T. Hicks bring a project-oriented approach to VoIP, with much-needed clarity on getting VoIP to work well. Taking Charge of Your VoIP Project starts with simple concepts, each chapter building on the knowledge from the last. Although not a technical manual, you learn about the standards, such as H.323, G.711, and Real-Time Transport Protocol (RTP), and the implications they have on your VoIP system. Most importantly, you'll gain expert advice and a systematic guide on how to make VoIP work for your organization.
This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information on today's most important technologies and business strategies.
L'auteur - Jeffrey T. Hicks
Jeffrey T. Hicks is a Principal Software Engineer/Architect at NetIQ Corporation. He has recently led the development teams for the award-winning Chariot and Vivinet Assessor products. He has been active in the design and development of VoIP deployment, testing, and management solutions for the past 5 years. In earlier jobs, he helped develop innovative network communications software products at IBM. Mr. Hicks holds a master of engineering degree from North Carolina State University and a bachelor of science degree in computer engineering from Auburn University.
L'auteur - John Q. Walker
John Q. Walker, Ph.D., is president of Zenph Studios, Inc. Before co-founding Zenph Studios, Walker was the director of Network Development at NetIQ Corporation. He was one of the four co-founders of Ganymede Software, Inc., which was acquired by NetIQ in 2000. In his five years as vice president of product development, Ganymede products consistently won "Best Product" and "Product of the Year" awards. For example, only two companies won Network World magazine's "World Class Award" twice in 1999: Dell Computer and Ganymede Software.
Dr. Walker has co-authored a book on portable network programming, as well as authoring dozens of technical articles, and is frequently an invited speaker on practical networking and software engineering topics. He was influential in the creation of both the IEEE 802 local-area network (LAN) and the 802.11 wireless LAN ("Wi-Fi") standards. Walker has extensive experience in the development and management of emerging technologies in engineering development organizations. At IBM, he managed teams developing high-speed networking software. Dr. Walker completed his Ph.D. in software engineering at the University of North Carolina. He holds four patents.
Sommaire
- VoIP Basics
- Building a business Case for VoIP
- Planning for VoIP
- Do it yourself or Outsource?
- Quality of Service and Tuning
- Ongoing VoIP Management
- Establishing VoIP SLAs
- VoIP Security
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Cisco Press |
| Auteur(s) | Jeffrey T. Hicks, John Q. Walker |
| Parution | 24/03/2004 |
| Nb. de pages | 294 |
| Format | 17,5 x 23 |
| Couverture | Broché |
| Poids | 494g |
| Intérieur | Noir et Blanc |
| EAN13 | 9781587200922 |
| ISBN13 | 978-1-58720-092-2 |
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