The Real-World Network Troubleshooting Manual

Tools, Techniques, and Scenarios

Alan Sugano - Collection Administrator's Advantage Series

396 pages, parution le 12/11/2004

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Résumé

Troubleshooting can account for up to 90 percent of a network administrator's job, so effective troubleshooting skills will help administrators respond quickly in a crisis situation, and keep their networks running smoothly. It can be a quantum leap from network administrator to troubleshooting guru, but knowing how to implement the right technique at the right time can help administrators take their skills to the next level. The Real- World Network Troubleshooting Manual focuses on the methodology and process of network troubleshooting, and how to apply them in real-life situations. Designed to make any network administrator a troubleshooting expert, the book starts with an overview of some readily available, basic troubleshooting tools. From there, multiple real-world troubleshooting scenarios are covered, from basic problems to more advanced, including what to do if a workstation is unable to surf the Internet, wireless users cannot connect to the network, or a hacker attacks the Web site. Although the primary focus is on the Windows workstation and server environment, many of the troubleshooting scenarios are non-operating system specific and can be applied to any computing environment.

KEY FEATURES

Discusses real-world scenarios, from basic to advanced, including what to do if Windows services don't start, servers disappear from the network, workstations drop off of the network, or inbound external e-mail stops working
Features proven, field-tested, troubleshooting techniques that can help you fix your network and prevent problems from happening in the first place
Covers Windows Server 2003, Cisco routers, WANs, firewalls, spam, IP routing, DNS, IIS, disaster recovery, and more
Emphasizes concepts and processes rather than memorization and final outcome

Sommaire

An Introduction to Troubleshooting
Network Printing
Workstation Troubleshooting
Windows Server Troubleshooting
SQL Server 2000 Troubleshooting
Exchange Server Troubleshooting
Wide Area Networks and IP Routing
Wireless Networking
Firewall Troubleshooting
Virtual Private Network Troubleshooting

Appendix A: Answers to Review Questions
Appendix B: About the CD-ROM

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Charles River Media
Auteur(s)	Alan Sugano
Collection	Administrator's Advantage Series
Parution	12/11/2004
Nb. de pages	396
Format	18,5 x 23,5
Couverture	Broché
Poids	880g
Intérieur	Noir et Blanc
EAN13	9781584503484
ISBN13	978-1-58450-348-4