Creating the Multicultural Organization

Creating the Multicultural Organization challenges organizations to move away from merely "counting heads for the government" and begin creating effective strategies for a more positive approach to managing diversity. Taylor Cox outlines the diversity challenge and the forces that drive it and then presents innovative strategies for change through leadership, research, and education. Representing a radical departure from what most organizations have done in the past, Cox's innovative, systematic five-part model for developing a diversity-competent organization shows how you can achieve measurable results on changing the climate for diversity. The book includes an integrated case study on managing diversity efforts at Alcoa, one of the world's largest companies. Chapter endnotes integrate relevant research, and each chapter of the book ends with a set of questions designed to provoke thoughtful dialogue and support action planning around the ideas presented in that chapter.

Whether you're a CEO, a member of a diversity steering committee, a human resource professional, a work group manager, or a team leader, Creating the Multicultural Organization will show you how to build an environment where people from all backgrounds are respected and are able to reach their full potential in the organization -- and where the power of diversity as an organizational resource is fully realized.

Contents

• Series Foreword xi
• Foreword xiii
• Preface xvii
• 1 The Challenge of Managing Diversity 1
• 2 A Strategy for Meeting the Challenge 17
• 3 Leadership: The First Requirement of Change 31
• 4 Leverage Research, Develop Measurement Plans 59
• 5 Create Effective Education 77
• 6 Align Organizational Systems and Practices 103
• 7 Follow Up for Sustainable Results 127
• Notes 153
• The Author 161
• Index 163