Macintosh Troubleshooting Pocket Guide

David Lerner, Aaron Freimark

78 pages, parution le 10/01/2003

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Résumé

The press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric".

Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of "the world's best Macintosh repair shop".

This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the quirky record store in the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor.

Tekserver has long provided its customers with a free "Frequently Asked Questions" document. We recently discovered this FAQ sheet and realized that-- like New York itself-- it was too good to leave just for the New Yorkers. With the help of Tekserve, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide.

The Macintosh Troubleshooting Pocket Guide covers the most common user hardware and software trouble, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), it's for anyone who owns a Mac of any type-- there are software tips going back as far as OS 6. The Macintosh Troubleshooting Pocket Guide distills the answers to the urgent questions that Tekserve's employee's answer every week into a handy guide that fits in your back pocket or alongside your keyboard.

Contents

Introduction
Avoid Going to Your Technician or Consultant in a Panic
Being Prepared
Crisis Situations
Bombs and Crashes
The System (OS 9.x and Earlier)
Mac OS X
Mac OS X Passwords
Mac OS X Multiple Users
Printers
Connecting Old Devices to New Macs
SCSI, FireWire, and USB
Monitors/Displays
Memory
Viruses
Powerbooks and iBooks
Communications, Internet, and AirPort
File Sharing
Other Questions
New York's Old Reliable Mac Shop

L'auteur - David Lerner

is the co-founder of TekServe, NYC's leading Mac repair store. In the dark days of the Mac's decline, when his partner wanted to start servicing PCs as well, David drew a line in the sand. His faith has been rewarded, and Apple's resurgence has made David very happy, and very busy.

L'auteur - Aaron Freimark

graduated from Cornell University in 1993 with a bachelor's in Applied & Engineering Physics. A systems engineer at Tekserve, Aaron has a Consulting and Graphic Design business, and also manages to spend a lot of time doing community organizing with the Humanist Movement in New York.

Caractéristiques techniques

	PAPIER
Éditeur(s)	O'Reilly
Auteur(s)	David Lerner, Aaron Freimark
Parution	10/01/2003
Nb. de pages	78
Format	10,8 x 17,7
Couverture	Broché
Poids	79g
Intérieur	Noir et Blanc
EAN13	9780596004439
ISBN13	978-0-596-00443-9