Rapid Contextual Design

A How-to Guide to Key Techniques for User-Centered Design

Karen Holtzblatt, Jessamyn Wendell, Shelley Wood

320 pages, parution le 15/11/2004

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Résumé

Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming?

This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. Rapid CD is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight timelines and resources.

Rapid Contextual Design provides detailed suggestions on structuring the project and customer interviews, conducting interviews, and running interpretation sessions. The handbook walks you step-by-step through organizing the data so you can see your key issues, along with visioning new solutions, storyboarding to work out the details, and paper prototype interviewing to iterate the design-all with as little as a two-person team with only a few weeks to spare!

L'auteur - Karen Holtzblatt

Karen Holtzblatt : InContext Enterprises, Inc., Concord, MA, U.S.A.

L'auteur - Jessamyn Wendell

Jessamyn Wendell : Design Consultant

L'auteur - Shelley Wood

Shelley Wood : InContext Enterprises

Sommaire

Introduction
Planning Your Rapid CD Project
Planning Your Contextual Interviews
The Contextual Inquiry Interview
Contextual Interview Interpretation Session
Work Modeling
Building an Affinity Diagram
Consolidated Sequence Models
Using Contextual Data to Write Personas
Walking the Affinity and Consolidated Sequences
Visioning a New Way to Work
Storyboarding
Testing with Paper Prototypes
Paper Prototype Interviews
Rapid CD and Other Methodologies
Issues of Organizational Adoption
Appendix 1: Supply Checklist

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Morgan Kaufmann
Auteur(s)	Karen Holtzblatt, Jessamyn Wendell, Shelley Wood
Parution	15/11/2004
Nb. de pages	320
Format	21,5 x 28
Couverture	Broché
Poids	895g
Intérieur	Noir et Blanc
EAN13	9780123540515
ISBN13	978-0-12-354051-5