Teach What You Know

A Practical Leader's Guide to Knowledge Transfer Using Peer Mentoring

Steve Trautman

300 pages, parution le 03/10/2006

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Résumé

From blah, blah to aha!

Breakthrough Knowledge Transfer Techniques for Every Professional!

No matter where you work there are people with experience teaching people who need to learn. Everyone is part of this exchange yet few people know how to do it well. Now, there's a comprehensive how-to manual for effective knowledge transfer: Teach What You Know.

Steve Trautman introduces simple, practical mentoring techniques he created for engineers at Microsoft, and has proven in many diverse organizations ranging from Nike to Boeing. This is real-world, get-it done advice, organized into a framework you can use no matter what you need to teach. Trautman provides common-sense tools to successfully pass along years or even decades of experiences: easy-to- use checklists, sample training plans, lists of questions, step-by-step procedures, and a start-to finish case study.

Teach What You Know will help you orient new employees, support transitions to new assignments and promotions, prepare for employee retirements, build teams, roll out new technologies, and even move forward after reorganizations and mergers. You'll learn how to

Create a plan for the entire knowledge transfer process
Clarify roles for each type of peer mentor in your organization
Set expectations for communication so you can mentor and still get your other work done
Organize what must be learned into manageable chunks
Develop a measurable training plan in less than an hour
Uncover the list of information and support that your apprentices can't live (or at least learn) without
Explain the mysterious "big picture" to your apprentices
Create one-hour "lesson plans" in five minutes
Give a demonstration that is guaranteed to sink in
Help your apprentices take responsibility for their own learning
Make sure your apprentices have mastered what you've taught
Provide feedback that your peers will appreciate hearing

Sommaire

Roles in peer mentoring
Managing time and communication
Focusing on the most important information
Developing a training plan
Teaching what you know
Leveraging learning styles
Assessing knowledge transfer
Giving and getting peer-appropriate feedback
Peer mentoring from a distance
Peer mentoring in practice

A Peer mentoring tools at a glance
B Sample training plans

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Prentice Hall
Auteur(s)	Steve Trautman
Parution	03/10/2006
Nb. de pages	300
Format	15,5 x 23,5
Couverture	Relié
Poids	620g
Intérieur	Noir et Blanc
EAN13	9780321419514
ISBN13	978-0-321-41951-4