The McGraw-Hill Handbook of Business Letters

Roy W. Poe - Collection Business

206 pages, parution le 25/11/2005 (4^eme édition)

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Résumé

Revised, expanded, and updated to meet the demands of doing business in the Digital Age with sample letters, e-mail, and voice messages.

The McGraw-Hill Handbook of Business Letters includes everything you need to know to write clear, concise, effective letters for any business situation. Whether you're creating an in-house memo for your fellow coworkers or specialized correspondence for customers and clients, this all-in-one guide will show you the proper style, format, and type to use in all your professional communications. With this comprehensive resource, you can easily access hundreds of sample letters for a wide range of business applications. You can find exactly the right words for the right job and strike a perfect balance between formal and casual styles. Best of all, you can communicate with confidence-and go "write" to the top-in your career.

LEARN HOW TO WRITE, DEVELOP, AND IMPROVE:

Formal business letters
Customer communications
Company-wide memos
Professional cover letters
Inquiry and request letters
Perfectly formatted faxes
Credit and collection letters
Confirmations and follow-ups
Announcements and congratulations
Service letters or complaints
Effective e-mail

L'auteur - Roy W. Poe

Roy W. Poe is a business education consultant with experience teaching communications in management development programs and college extension classes. He is the author of The McGraw-Hill Guide to Effective Business Reports and several business textbooks.

Sommaire

Introduction
The Business Writer's Craft
Choose the Best Format
Letters and Responses
Credit and Collection Letters
More Sample Letters
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Roy W. Poe
Collection	Business
Parution	25/11/2005
Édition	4^eme édition
Nb. de pages	206
Format	18,5 x 23,5
Couverture	Broché
Poids	389g
Intérieur	Noir et Blanc
EAN13	9780071460804
ISBN13	978-0-07-146080-4