Discover the military's keys to excellent leadership and team building training
The Program: Lessons From Elite Military Units for Creating and Sustaining High Performing Leaders and Teams offers a hands-on guide to the winning techniques and tactics of The Program, the acclaimed team building and leadership development company. Drawing on the actual experiences of The Program's instructors from their personal combat stories to working with world-class athletic teams and successful corporations, the book clearly shows how The Program's training operations can help to achieve life goals and ambitions.
The Program offers a road map that contains illustrative examples, ideas, and approaches for improving teammates and leaders at all levels within an organization of any size or type.
- Bring your organization to the next level of success
- Discover how to hold your leaders and teammates to the highest standards
- Understand how accountability increases effectiveness
- Learn to communicate effectively
This important book explores the military's leadership and team building concepts that can be implemented to ensure an organization creates and sustains performance that adheres to the highest standards of excellence.
Introduction xi
Section I Creating a Championship Culture 1
Chapter 1 The Fundamentals of a Championship Culture 3
Chapter 2 Determining "Best" 6
Chapter 3 Defining "Best" 10
Chapter 4 Core Means Core! 13
Chapter 5 Recruiting and Hiring "Best" 15
Chapter 6 Talent Still Matters 19
Chapter 7 Determining Goals 24
Chapter 8 When You Face a Hairpin Turn in the Road 28
Chapter 9 Determining Standards 32
Chapter 10 A Commitment to Goals and Standards 36
Chapter 11 Hold "Best" Accountable 39
Section II Teammates 43
Chapter 12 A Special Operations Teammate 45
Chapter 13 Meet the Standards: Be a Thumb Teammate 47
Chapter 14 Do Your Job! Agreed, Kinda . . . 50
Chapter 15 Winning Still Matters 52
Chapter 16 Great Teammates Hold One Another Accountable 55
Chapter 17 We Have Seen the Enemy 58
Chapter 18 The Price of Not Holding Teammates Accountable 60
Chapter 19 The Benefit of Team Accountability 62
Chapter 20 Nice and Kind 65
Chapter 21 How to Be Kind 67
Chapter 22 Wash Your Hands! Developing a Culture of Accountability 70
Chapter 23 Do Not "Lead by Example" 73
Chapter 24 Consistency Builds Trust 77
Chapter 25 Friend or Teammate? 80
Section III Team Leaders 87
Chapter 26 Wild-Goose Chase 89
Chapter 27 What is and Isn't Leadership, and Who are and Aren't Leaders? 93
Chapter 28 The Mission 96
Chapter 29 The First Standard of a Leader: Accomplish the Mission 100
Chapter 30 Leaders Ask "How?" 104
Chapter 31 The Little Things Take Care of the Big Things 107
Chapter 32 The Second Standard of a Leader: Take Care of Your Teammates 112
Chapter 33 Mission First, People Always 115
Chapter 34 Controlled and Uncontrolled Environments 118
Chapter 35 Developing Leaders 124
Chapter 36 The Power of Delegation 128
Chapter 37 Leadership is a Contact Sport 130
Chapter 38 The Roles of a Leader 134
Section IV Be Tough 143
Chapter 39 Mount Everest: Facing the Challenge 145
Chapter 40 The Case for Physical Fitness 147
Chapter 41 Defining Toughness 151
Chapter 42 A Light Switch, Not a Dial 153
Chapter 43 Toughness: A Learned Trait 155
Chapter 44 Developing Physical Toughness 157
Chapter 45 What is Mental Toughness, and When Do We Need It? 162
Chapter 46 Don't Rise to the Occasion 165
Chapter 47 Be Passionate, Not Emotional 169
Chapter 48 Choose a Positive Attitude 172
Chapter 49 Inoculate Against Stress 175
Chapter 50 Go or No Go? 177
Chapter 51 Go! 180
Chapter 52 The Death Zone 182
Chapter 53 The Summit, but Not Mission Accomplishment 185
Chapter 54 Mission Accomplished 188
Section V No Excuses 195
Chapter 55 No Excuses 197
Chapter 56 A Life-Changing Explosion 199
Chapter 57 I Don't Have Enough Time 203
Chapter 58 Make Preparations, Not Excuses 206
Chapter 59 Being Motivated is Not Enough 209
Chapter 60 We Don't Get What We Deserve-We Get What We Earn! 211
Chapter 61 Don't Let Anyone Make Excuses for You 213
Section VI Hard Work is One More (TM) 217
Chapter 62 A Female Marine in Helmand Province, Afghanistan 219
Chapter 63 We Work Hard 221
Chapter 64 One More (TM) in a Combat Environment 223
Chapter 65 Long-Term Greedy 225
Chapter 66 Focus on Strengths, Address Weaknesses 227
Chapter 67 Determining Our "Why" 230
Chapter 68 The FET is a Target 233
Section VII Effective Communication 239
Chapter 69 Alone on the Beach 241
Chapter 70 Using CLAPP to Communicate Effectively 243
Chapter 71 Listening to Understand 247
Chapter 72 Battlefield Communication 250
Chapter 73 Three Important Questions 253
Chapter 74 Tell Your Teammates What You Want Them to Do! 256
Chapter 75 Using a Back Brief 259
Chapter 76 Closed-Loop Communication 261
Chapter 77 Ignoring the Noise 263
Chapter 78 Putting the Communication Techniques Together 265
Acknowledgments 271
About the Authors 275 ERIC KAPITULIK served as an Officer in the United States Marine Corps. He is a graduate of the United States Naval Academy and the University of Chicago Graduate School of Business. Eric is the Founder and President of The Program LLC.
JAKE MACDONALD is a graduate of Tufts University and served as an Officer in the United States Marine Corps. Jake completed two combat tours in Iraq and later deployed to Afghanistan as a Scout Sniper Platoon Commander.
