Telecommunications Cost Management

S.C. Strother

324 pages, parution le 27/03/2002

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Résumé

Here's a practical cost management guide to the complex world of voice, data and wireless telecommunications for the non-technical business professional. Examining the complex, highly technical telecommunications industry from an insider's point of view, it sifts through all the technical jargon, offers a comprehensive education on the applications, services and procurement of telecom products, and provides a strategy to effectively manage the costs of those products and services. The book enables you to: understand telecom services; audit phone bills; reduce the cost of existing services and eliminate unnecessary ones; and efficiently negotiate new contracts and services.

This informative resource explains how providers of telecommunications services interwork and compete, focusing on pricing structures and options. Each section of this volume contains cost management advice, explains the technologies and service offerings of carriers, and illustrates complex concepts with case studies of companies in today's marketplace. Filled with cost management charts and graphics, problems to solve, and featuring an extensive reference section with terms and PIC codes, the book gives you the necessary tools to understand and reduce telecommunication costs.

Contents

Introduction
Background of the telecom industry
The complete do-it-yourself telecom audit
Local service
Local lines
Local calls
Intralata calling
Long-distance calls on local bills
Managing tour payphones
Customer service records
Long-distance overview and sample bill
Long-distance pricing
Long-distance contract discounts
Dedicated service
Data networking essentials
Dedicated private lines
Circuit switching
Packet switching
New data networking services
Wireless telecommunications service
Mobile phone rate plans
Airtime
Paging service
Contract negotiation
The request for proposal process

Glossary
List of acronyms
Selected bibliography
About the author
Index

Caractéristiques techniques

	PAPIER
Éditeur(s)	Artech House
Auteur(s)	S.C. Strother
Parution	27/03/2002
Nb. de pages	324
Format	15,5 x 23,5
Couverture	Relié
Poids	667g
Intérieur	Noir et Blanc
EAN13	9781580531788
ISBN13	978-1-58053-178-8