Michael Ramundo
Biographie de Michael Ramundo
As a lecturer, he is on the adjunct faculty of Case Western Reserve University, the University of Wisconsin, and the American Management Association. His books include The Complete Book of Customer Service Scripts and Scenarios and The Complete Customer Service Model Letter & Memo Book Mr. Ramundo lives in Cincinnati, Ohio.
Livres de Michael Ramundo
Auteurs : Michael Ramundo, Susan Shelly
Éditeur : Alpha Books
Date de parution : 01/01/2000
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