Sionade Robinson
Biographie de Sionade Robinson
Sionade Robinson is co-founder of the services excellence consultancy, Cape Consulting. She holds a doctorate in Systems Sciences and has worked for the global workplace learning consultancy, the Forum Corporation as well as setting up a research team at Cass Business School to study ways of developing service strategies to improve customer satisfaction. She works with all industries, particularly financial services, professional services and the leisure industry.
Livres de Sionade Robinson
Auteurs : Sionade Robinson, Lyn Etherington
Éditeur : Palgrave
Date de parution : 24/11/2005
Indisponible
