Biographie de Sylvia Hagen
started her networking career in 1990 as a Novell instructor and has since trained hundreds of system engineers. Today she is a professional consultant and analyst for many mid- and large-size companies throughout Europe. She consults them on large-scale NDS designs, migrations to NetWare 4/5 in multi-platform environments, integration of NT, and optimization of network communications. She is the author of the successsful and unique NDS Troubleshooting Workshop, which is taught regularly throughout Europe. Silvia currently holds certifications for Novell's Master CNE and Master CNI, Microsoft's MCP and MCT, and Sniffer University Instructor.