Abolishing Performance Appraisals

Why They Backfire and What to Do Instead

Tom Coens, Mary Jenkins

338 pages, parution le 01/12/2000

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Résumé

While eighty percent of U.S. businesses use performance appraisals, ninety percent of them are dissatisfied with the process. This is the first book to offer suggestions on how to replace performance appraisals with a system emphasizing teamwork, empowerment, and spirituality. Exploring such areas as coaching, feedback, compensation, promotion, and legal documentation, it challenges readers to think about the important questions surrounding the use of appraisal, such as why you use it, does it accomplish it's intended goals, what are the real effects, and more. The authors argue that the process of performance appraisal frustrates most employees and managers who use it. This book provides an alternative.

Contents

Introduction: It's Time to Let Go of a Hopeless Ritual

Part I: Why Appraisals Backfire: The Fatal Flaws

Good Intentions that Never Deliver
The Real Goal: Improving the Performance of the Organization
Appraisal as a Rating Tool: Fair or Foul'

Part II: What to Do Instead: Five Functions of Appraisal

Coaching Employees in the New Workplace
Feedback that Makes a Difference
How Do We Pay People Without Appraisals'
Staffing, Promotions, and Development
Dispelling the Legal Myths and Dealing with Poor Performers

Part III: How to Get There: The Transition to Alternatives

Disconnecting Appraisal and Designing Alternatives
Creating Consensus and Confidence for Change

Conclusion: Free at Last!

L'auteur - Tom Coens

Tom Coens, a labor and employment law attorney and organizational trainer, has thirty years of experience in human resources, quality management, and labor law issues. He has done training with hundreds of organizations, including Chem-Trend International, Detroit Edison, and Mead.

L'auteur - Mary Jenkins

Mary Jenkins is founder of Emergent Systems, a consulting firm that assists in developing progressive human resources systems. Her clients include Saturn, Shell Oil, Kodak, Compaq, Coca-Cola, Oldsmobile, and the U.S. General Accounting Office. Jenkins was previously Director of Human Resources at General Motors' GM-Powertrain Division.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Berrett-Koehler
Auteur(s)	Tom Coens, Mary Jenkins
Parution	01/12/2000
Nb. de pages	338
Format	16 x 24
Couverture	Relié
Poids	698g
Intérieur	Noir et Blanc
EAN13	9781576750766

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Abolishing Performance Appraisals

Résumé

L'auteur - Tom Coens

L'auteur - Mary Jenkins

Caractéristiques techniques

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