
Commitment-Led Marketing
The story of the conversion model
Résumé
Contents
- The key to brand profits - What you can expect to find
in this book
- Getting started - A basic introduction to how
commitment works
- A general theory of commitment - How to measure
commitment with just a few questions
- Answers to some old questions - Clearing up confusion
about loyalty and brand equity
- The impact of commitment on how people behave in
markets - Proven resulmts from over 2800 studies
worldwide
- Why advertisers cannot ignore commitment - What is
already in the mind determines what gets seen
- Fine-tunning your customer relationship management -
Profiling your customer in terms of their commitment
- Case studies: marketing fast-moving consumer goods -
Beer, carbonated beverages, household cleaning
products
- Working with the African National Congress - Applying a
commitment-led approach to political marketing
- Some pratical tips - Some dos and don'ts
- The road ahead... and what it holds for customers and
marketers
- Index
Caractéristiques techniques
PAPIER | |
Éditeur(s) | Wiley |
Auteur(s) | Jan Hofmeyr, Butch Rice |
Parution | 15/11/2000 |
Nb. de pages | 250 |
Format | 15,5 x 23,5 |
Couverture | Relié |
Poids | 592g |
Intérieur | Noir et Blanc |
EAN13 | 9780471495741 |
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