Commitment-Led Marketing - Jan Hofmeyr , Butch Rice - Librairie Eyrolles
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Commitment-Led Marketing

Commitment-Led Marketing

The story of the conversion model

Jan Hofmeyr, Butch Rice

250 pages, parution le 15/11/2000

Résumé

If marketers knew why customers behave the way they do, they would increase their power in gaining the best share of the marketplace. Jan Hofmeyr and John Rice have developed the conversion model, which is a technique that analyzes the degree of a person's psychological commitment to anything and everything. This book deals with the concept of commitment-led marketing as a leading-edge approach around the world and demonstrates how it can be implemented.

Contents

  • The key to brand profits - What you can expect to find in this book
  • Getting started - A basic introduction to how commitment works
  • A general theory of commitment - How to measure commitment with just a few questions
  • Answers to some old questions - Clearing up confusion about loyalty and brand equity
  • The impact of commitment on how people behave in markets - Proven resulmts from over 2800 studies worldwide
  • Why advertisers cannot ignore commitment - What is already in the mind determines what gets seen
  • Fine-tunning your customer relationship management - Profiling your customer in terms of their commitment
  • Case studies: marketing fast-moving consumer goods - Beer, carbonated beverages, household cleaning products
  • Working with the African National Congress - Applying a commitment-led approach to political marketing
  • Some pratical tips - Some dos and don'ts
  • The road ahead... and what it holds for customers and marketers
  • Index

Caractéristiques techniques

  PAPIER
Éditeur(s) Wiley
Auteur(s) Jan Hofmeyr, Butch Rice
Parution 15/11/2000
Nb. de pages 250
Format 15,5 x 23,5
Couverture Relié
Poids 592g
Intérieur Noir et Blanc
EAN13 9780471495741

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