Communicating Across Cultures at Work

Maureen Guirdham

360 pages, parution le 28/09/2005 (2^eme édition)

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Résumé

Organisations today have highly diverse employees, customers and suppliers, differing in culture, ethnicity, gender, age, disability, education and so on. Communicating across Cultures at Work analyses these differences and shows how to adapt communication methods for effective communication with people from different backgrounds. Written by the author of the leading text on interpersonal behaviour at work, it is distinctive in covering all types of demographic diversity and in closely integrating research and practical applications. A new chapter in this second edition covers a range of work activities including intercultural interviewing, negotiating, group work and leadership.

L'auteur - Maureen Guirdham

Maureen Guirdham is a former director of the MBA programme at City University and head of the School of Business at Westminster University. In recent years, she has worked extensively in Central Europe, Central Asia and Southern Africa. She is the author of Interactive Behaviour at Work(2003).

Sommaire

List of Figures and Tables
Preface
Acknowledgments
Culture and Communication at Work
Intercultural Communication at Work
Extensions and Applications
Appendices
Glossary of Terms as Used in this Book
Further Reading
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Palgrave
Auteur(s)	Maureen Guirdham
Parution	28/09/2005
Édition	2^eme édition
Nb. de pages	360
Format	19 x 24,5
Couverture	Broché
Poids	722g
Intérieur	Noir et Blanc
EAN13	9781403913494
ISBN13	978-1-4039-1349-4