Ei advantage putting emotional

Kim Norman, Chief Executive, Cambridge Chamber of Commerce The El Advantage explains emotional intelligence in a straightforward, effective way. Better still, it offers a wide range of activities so that you can work on those areas of emotional intelligence which need developing!

Beverly Agass, Training and Development Manager, Huntingdonshire District Council 'This book builds constructively on the ideas of emotional intelligence.

lt should be enormously useful for people who are looking for help in coping with todays work environment!

Kate' Merrington, University of Cambridge Welfare Adviser Emotions can help point our thinking in the right direction. They are valuable indicators of instinctive knowledge and unrecognised needs. But they can mislead us.

The El Advantage will advise you on how to differentiate between CONSTRUCTIVE and DAMAGING emotions. Intelligence is more than just 10 and this book is packed with advice, activities, case studies and quotations that will inspire you to reach maximum potential in ail areas of your life.

Using the practical work book approach you will learn how to: recognise and manage your emotions identify and react appropriately to other people's emotions communicate effectively and flexibly with a wide range of people overcome powerful urges to sabotage your success become a respected leader harness your emotional energy to take you where you want to go If you are seeking fulfillment in your personal and professional life, this is the book for you.

The authors of this book are experienced trainers and consultants in the field of emotional intelligence.

Contents

• Introduction
• Personal compétence-how we understand and manage ourselves
• Relationship competence-how understand and manage our relationships with other
• Leadership competence-how to be an inspiring leader
• Future competence -understanding and managing continuous personal development
• Recommended reading
• Answers to activities
• Index