Handle With CARE - Motivating and Retaining Employees

Barbara A. Glanz

316 pages, parution le 02/08/2002

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Résumé

Frontline techniques and strategies for making employees feel appreciated and improving their performance at every level
Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, and motivating employees. Glanz outlines a framework based on the CARE modelCreative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm for understanding what employees really want from managers. The book is based on research with 1,200 employees at dozens of organizations and includes hundreds of practical ways managers can motivate employees to peak performance while creating an organizational culture that is supportive instead of cutthroat, enjoyable instead of intimidating, and profitable on every level.

Implementing the ideas in this book will dramatically improve the performance of your staff. More important, youll find new meaning in your own work as a manager.Ken Blanchard, bestselling author of The One Minute Manager

Motivating and Retaining EmployeesHandle with CARE is an excellent resource that encourages supervisors and managers to re-create their management style. Barbara Glanz offers imaginative and fun ideas that will improve employee relations and increase productivity.Jack Canfield, Co-author, Chicken Soup for the Soul at Work

Study after study has shown that companies who truly respect and listen to their employees get dramatically better performance from them. But the same studies reveal a chasm between what supervisors think their employees wantand what employees really want.

Handle with CARE builds on author Barbara Glanzs C.A.R.E. model of employee motivation to help you understand what your employees really want from their jobs. Filled with practical and proven ideas for engaging and motivating employees, and backed by an in-depth research study of over 1,200 workers, this creative book of ideas features:

Hundreds of tips for making employees want to do their best work for you
Tools for reducing dissatisfaction and turnover
Real world examples from KFC, Dominos, Nationwide Insurance, and other successful employers

A healthy supervisor/employee relationship is key to the satisfaction, performance, and retention of each of your employees. Handle with CARE explains how to create relationships that are supportive instead of intimidating, caring instead of cutthroat, and profitable on every level.

Contents

The research is in - understanding what motivates employees
Ideas and stories from managers, employees, and organizations who care
How to care dozens of action ideas

L'auteur - Barbara A. Glanz

Barbara A. Glanz is an internationally known speaker, author, and consultant. Her books on enhancing workplace motivation and performance include CARE Packages for the Workplace and The Creative Communicator.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Barbara A. Glanz
Parution	02/08/2002
Nb. de pages	316
Format	15,2 x 20,3
Couverture	Broché
Poids	400g
Intérieur	Noir et Blanc
EAN13	9780071400671
ISBN13	978-0-07-140067-1