Iso 9001: 2000 for software and systems providers

An engineering approach

Robert Bamford, William J. Deibler

328 pages, parution le 28/01/2004

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Résumé

Executives, engineering managers, project managers, engineers, and process improvement experts within engineering organizations need a resource that systematically translates the requirements of ISO 9001:2000 into a usable specification for engineers. Understanding ISO 9001:2000 from an engineer's perspective ensures that software, hardware, and systems engineering organizations will continue to develop, maintain and evolve their engineering practices long after the consultants are gone. ISO 9001:2000 for Software and Systems Providers: An Engineering Approach provides proven strategies for using ISO 9001 to implement and revitalize systematic process improvements within software, hardware, and systems engineering organizations.

Written by engineers for engineers, the authors incorporate more than a decade of experience implementing ISO 9001 in engineering organizations of all types. They present a well-defined roadmap that any engineering organization can follow to secure the maximum benefits from the standard. Their roadmap has proven effective in small and large organizations, from Silicon-Valley-based startups to established defense contractors.

This volume dissects and analyzes each paragraph of ISO 9001 from an engineering perspective, clarifying the relationship to engineering practices and the potential benefits to the organization. This volume also stresses the relationships among the paragraphs, which can have a critical impact on the efficiency of the ISO implementation.

Sommaire

An Implementation Roadmap
Terminology and Definitions

SECTION II ISO 9001: A PARAGRAPH-BY-PARAGRAPH ANALYSIS
The Structure of ISO 9001

Paragraph 4: Quality Management System
Paragraph 5 Management Responsibility
Paragraph 6 Resource Management
Paragraph 7: Product Realization
Paragraph 8: Measurement, Analysis, and Improvement

SECTION III THE APPENDICES

Appendix A A Brief History of ISO 9001 from 1987 to 2000
Appendix B Rules for Claiming Conformity under ISO 9001:2000
Appendix C Achieving Compliance with Paragraph 4.1
Appendix D A Template for Procedures
Appendix E A Case Study: One Approach to Life Cycles
Appendix F Implementation as a Managed Process
Appendix G Mapping the Standard to Core Competencies
Appendix H A Sample Questionnaire for Registrar

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Comments and Questions
About the Authors

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Caractéristiques techniques

	PAPIER
Éditeur(s)	CRC Press (Taylor and Francis Group)
Auteur(s)	Robert Bamford, William J. Deibler
Parution	28/01/2004
Nb. de pages	328
Format	16,2 x 24,2
Couverture	Relié
Poids	592g
Intérieur	Noir et Blanc
EAN13	9780849320637
ISBN13	978-0-8493-2063-7