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Loyalty-Based Selling
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Librairie Eyrolles - Paris 5e

Loyalty-Based Selling

Loyalty-Based Selling

The Magic Formula for Becoming the #1 Sales Rep

Tim Smith

162 pages, parution le 01/09/2001


Becoming the top-ranking sales rep is the burning desire in the hearts of thousands of reps. This heated competition to become number one exists at virtually every company that has a sales force of two or more people.

Now readers can achieve this goal with LOYALTY-BASED SELLING. Unveiling seven powerful steps, this action-packed book offers readers a foolproof way to learn and execute exactly what it takes to get to the top. The concept is so simple, yet so profound, that salespeople will wonder why they didnÕt think of it years ago. Readers will learn how to:

  • Deliver the best service customers have ever received
  • Elevate relationships to the pinnacle level—friendships
  • Turn angry customers into deeply loyal ones
  • Convert customer loyalty into skyrocketing sales numbers
  • Make huge positive impressions on customers
  • Use creative and effective techniques to thrill customers
  • Save time for themselves and for their customers.
Respectful of time and intelligence, LOYALTY-BASED SELLING moves quickly, teaches quickly, and makes results a reality.


  • Introduction
  • 1. How and Who
  • 2. The Magic Formula
  • 3. Magic Step 1: Get the Answers to the Test
  • 4. Magic Step 2: Make Friends
  • 5. Magic Step 3: Blast Off with the Big Things
  • 6. Magic Step 4: Light ÔEm Up with the Little Things
  • 7. Magic Step 5: Have Fun
  • 8. Magic Step 6: Time to Win
  • 9. Magic Step 7: Get the Test Scores
  • 10. Congratulations

L'auteur - Tim Smith

Tim Smith (Grand Rapids, MI) became the number one sales rep for Stryker Corp. at age 24 and has repeated this ranking several times, recently topping 2400 competing reps. He remains a full-time sales rep and now also trains reps worldwide.

Caractéristiques techniques

Éditeur(s) Amacom
Auteur(s) Tim Smith
Parution 01/09/2001
Nb. de pages 162
Format 15,2 x 23
Couverture Broché
Poids 277g
Intérieur Noir et Blanc
EAN13 9780814471043


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