Managing Human Resources

Features

• NEW—HR Information Technology—The influence of information technology on HR is addressed in every chapter, covering such issues as: Work design: the greater use of virtual teams; Management of diversity: as personal characteristics such as race, sex, accents and the like are not immediately evident to others inside and outside the firm; Recruitment: internet recruiting; Selection: using computer-based tests, application blanks, reference screening, etc.
• NEW—“Managerial Perspectives” chapter introductions.
• • Directs students' attention to key issues as future managers.
• NEW—Updated Issues and Applications boxes and Manager's Notebooks.
• • Provides students with procedures, tips, and strategies they can apply to management.
• NEW—Managerial Skill Builders conclude chapter sections.
• • Provides analytical questions and issues, experiential exercises and group projects to help reinforce key concepts.
• NEW—Managerial Challenge—Each chapter closes with a Managerial Challenge exercise designed to build managerial skills. After introducing a scenario, students are asked to respond to questions, complete individual experiential exercises, and participate in group exercises such as role plays and debates.
• NEW—“You Manage It” discussion cases.
• • Encourages students to think critically and apply material to practical situations.
• NEW—Emphasizes globalization of Human Resources.
• • Familiarizes students with technologies, self-directed international management teams and compensation issues relevant to international aspects of most organizations.
• NEW—Updates on recruiting and selection issues (Ch. 5).
• • Introduces students to current trends in quantitative issues.
• NEW—New End-of-part Skills Video—Parts 2-6 close with new skills video segments. These scenario-based videos are set in a fictional company, with professional actors portraying company employees. Each scenario is 8-12 minutes in length and illustrates a specific HRM-related skill. Skills include dealing with sexual harassment, interviewing, appraising performance, establishing pay plans, labor relations and managing employees internationally. At the end of each part, an HR expert provides commentary on the issues raised in the scenario. Video notes are included in the instructor's manual.

Contents

I. INTRODUCTION.

II. THE CONTEXTS OF HUMAN RESOURCE MANAGEMENT.

III. STAFFING.

IV. EMPLOYEE DEVELOPMENT.

V. COMPENSATION.

VI. GOVERNANCE.