Managing Six Sigma

A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom-Line Success

Forrest W. Breyfogle, James M. Cupello, Becki Meadows

272 pages, parution le 01/04/2001

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Résumé

Six Sigma is today's hottest statistical technique for quality improvement. The author's tremendously successful book, Implementing Six Sigma, focused on the main activities for making this tool work. Now this new title addresses the key issues involved in managing its implementation.

Managing Six Sigma is the only book that provides both detailed coverage of Six Sigma techniques and effective methods for managing those who implement Six Sigma. With real-world case studies recounting the triumphs and pitfalls encountered during successful implementations at Motorola and General Electric -- plus plans, checklists, and metrics to speed up the implementation process -- this rich resource helps managers solve problems effectively and ensure a fast, smooth, and successful Six Sigma implementation.

Contents

1.) How Six Sigma Compares to Other Quality Systems.
2.) Six Sigma Background and Fundamentals.
3.) Six Sigma Needs Assessment.
4.) Numbers and Information.
5.) Crafting Insightful Metrics.
6.) Performance Measurement.
7.) Deployment Alternatives.
8.) Creating a Successful Six Sigma Infrastructure.
9.) Training and Implementation.
10.) Effective Project Selection, Sizing and Other Techniques.
11.) Manufacturing Applications.
12.) Service/Transactional Applications.
13.) Development Applications.
14.) Need for Creativity, Invention and Innovation.
List of Symbols.
Glossary.
References.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Wiley
Auteur(s)	Forrest W. Breyfogle, James M. Cupello, Becki Meadows
Parution	01/04/2001
Nb. de pages	272
Format	15,5 x 24
Couverture	Relié
Poids	590g
Intérieur	Noir et Blanc
EAN13	9780471396734
ISBN13	978-0-471-39673-4