Nation's top ceos

In concise, no-nonsense memos, the CEOs of many of the nation's leading corporations give the incoming chief executive the benefit of their considerable experience, well-founded opinions, and hard-won wisdom on management and leadership issues that affect the operation of every corner of the federal government. Leaving policy to the politicians, they focus on proven management techniques from the private sector, telling the president what he needs to know about leveraging technology, managing and developing people, fostering ethics, managing change, and more.

Edward Ludwig of Becton Dickinson and Company helps the new president take advantage of the post-inauguration "honeymoon" to alter an organization's strategic direction; James Forese of IKON Office Solutions submits a five-step plan for improving organizations; and J. W. Marriott Jr. of Marriott International stresses the importance of finding the right people and encouraging their spirit to serve. The CEOs of UPS, Heinz, WellPoint, Home Depot, Guardian Life Insurance, and many other leading corporations weigh in on such critical topics as setting a vision, strategic direction, and customer service, among others.

Read along as these world-class managers impart insights and methods on a range of cutting-edge management topics that they would only share with the President of the United States. Whether you're a business manager eager for authoritative advice; a citizen concerned with how the government operates; or a student interested in political science, public administration, or management, you'll find fascinating, enlightening, and instructive reading in Memos to the President.

Contents

• Chapter 1: Creating Vision
  
• Chapter 2: Managing Change
  
• Chapter 3: Leading People
  
• Chapter 4: Leveraging Technology
  
• Appendix