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Real Coaching and Feedback
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Real Coaching and Feedback

Real Coaching and Feedback

How to help people improve their performance

J.K. Smart

164 pages, parution le 13/03/2003

Résumé

"Coaching is simple in theory - you ask your people questions, listen to their answers and offer insights that will allow them to see where they can improve, and how. Yet in my experience it just didn't work like that. I ended up talking too much, and my team didn't seem to 'get' what I was trying to enlighten them about. And nothing much changed. It just didn't seem to work in the real world.
So my question was: Am I a bad coach or is my team hopeless?
Reading this book is like somebody switching on the light: suddenly you can see for yourself what you need to do differently. It doesn't tell you what to do, because frankly it's going to be different for everybody and one size doesn't fit all. It triggers the thoughts that let you work it out for yourself. So you create your own solutions, instead of your own problems. And that actually makes you feel good as well as getting the results you want."
- A real manager
real management is for every manager who's read a book and thought that if it was that easy they'd be doing it already. There are no 'one size fits all' answers in this book, just real-life situations managers can relate to, and techniques for turning their past experience into the key that unlocks their best ever performance.

Contents
  • Introduction to real management
  • Understanding why coaching and feedback goes wrong so you can put it right
  • Getting coaching right in the real world
  • Knowing when to help during coaching
  • Conclusion
  • Appendices

Caractéristiques techniques

  PAPIER
Éditeur(s) Prentice Hall
Auteur(s) J.K. Smart
Parution 13/03/2003
Nb. de pages 164
Format 14 x 21,5
Couverture Broché
Poids 255g
Intérieur Noir et Blanc
EAN13 9780273663287
ISBN13 978-0-273-66328-7

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