The Active Manager's Tool Kit

Dozens of customizable performance improvement tools

Mel Silberman's bestselling books on "Active Training" have sold more than 68,000 copies. In The Active Manager's Tool Kit, Silberman takes his trademarked approach to "Active Training" and applies it to "Active Managing." Instead of telling employees what to do and sitting back to wait for results, "active managers" conduct team building, motivate, coach, and guide their direct reports to be self-directing, accountable, and team oriented.

The Active Manager's Tool Kit is full of work sheets and reproducible tools that can be downloaded from the Web and customized or photocopied. These include reproducible job aids for employees, performance improvement activities that managers can use to train their own teams, and questionnaires that help both manager and employees assess how well they are doing. The tools in this book enable the "active manager" to coach and lead effectively.

Contents

• How High Is Your People Quotient (PQ)?
  Mel Silberman
• How Do You Rate as a Leader?
  Joan Cassidy How
• Do You Empower Your Employees?
  Gaylord Reagan
• What Is Your Leadership Style?
  Deborah Hopen and Laura Gregg
• Motivating Others
  Brooke Broadbent
• Improving Your Communications
  Scott Parry
• Ten Steps to Become an Effective Manager
  George Truell
• Building Organizational Trust
  Barbara Pate Glacel & Emile Robert, Jr. A.
• Case Study of an Attempt at Empowerment
  Paul Lyons

• What Are Your Coaching Strengths?
  Scott Martin
• How Do You Compare with the People You Find Difficult?
  Mel Silberman & Freda Hansburg
• Are You a Love 'Em or Lose 'Em Manager?
  Beverly Kaye & Sharon Jordan-Evans
• Do You Support Star Performance?
  Frederick Miller & Corey Jamison
• Moving from Boss to Coach
  Barbara Pate Glacel
• Improving Morale and Enhancing Productivity
  Barbara Glanz
• Designing and Implementing an Effective Performance Management Program
  Kammy Haynes & Warren Bobrow
• Developing Active Listening Skills among Your Employees
  Sharon Bowman
• Seeing through Another's Eyes
  Dave Arch
• Managing Real Time
  Steve Sugar & Bob Preziosi

• What Does Your Team Need to Improve?
  Kevin Lohan
• Who's On Your Team?
  Bill Stieber
• Is Your Team Functioning on All Cylinders?
  Valerie MacLeod
• Aligning Your Team Cynthia Solomon
• Clarifying Team Roles and Responsibilities
  Edwina Haring
• Building Distance Teams
  Debra Dinnocenzo
• Becoming a Team Player
  Mel Silberman
• Solving a Team Puzzle
  Sivasailam Thiagarajan
• Getting to Know Your Teammates
  Gina Vega
• A Game of Team Trust
  Ed Rose

• How Can You Manage Projects More Effectively?
  Susan Barksdale & Teri Lund Ten Hats
• Meeting Members Can Wear
  Mel Silberman
• Handling the Process Dimension of Meetings
  Scott Parry
• Using the "Nominal Group Process" to Solve Problems
  Theresa Musser
• Improving Problem Solving in Meetings
  Edwina Haring
• Bettering the Quality of Group Discussion
  Malcolm Burson
• Breaking Stalemates in Groups
  Mel Silberman
• Promoting the Value of "Yes"
  Kat Koppett
• Starting a Planning Process Strategically
  Becky Mills & Chris Saeger

• How Ready Are Your People for Change?
  Randall Buerkle
• Is Your Organization Ready for Change?
  Duane Tway
• Coaching Employees through Change Nancy Jackson
• Seeking Employee Opinion
  Kammy Haynes & Warren Bobrow
• Initiating and Managing Change
  Nora Carrol
• Understanding Change through Other People's Eyes
  Vicki Schneider
• Discussing Change and Innovation
  Scott Simmerman